Ableton Forum

Here is what I sent over to Ableton support, if anyone has any suggestions I'd love to hear them. I have about 4 hours into this and am pretty frustrated at this point. Nothing seems to work but on a hunch I booted my version of 11 and there it is, so it isn't the Push or the computer, and it isn't the network. Thanks in advance.

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I have a new Push 3 SA which does not show up in the sidebar of Suite 12.2.2 and cannot be connected. I have deleted the preferences file under /users/preferences/ableton/12.2.2, reinstalled the 12.2.2 app, rebooted my network, confirmed both machines are on the same wifi network.

Push 3 SA **DOES** show up in 11.3.21 no problem under the exact same conditions. I cannot use 11 because all of my recent projects are created in 12. The Push does not show up in 12.2.5b5 either. It does not show up in 12.2.2 using the Push 3's hotspot. I will need to return the Push 3 if I cannot get it to show up. What do you recommend? Thank you.

Try re-authorising your P3S from its Settings menu.

[jur] wrote: ↑

Tue Aug 26, 2025 12:05 pm

Try re-authorising your P3S from its Settings menu.

Sorry for the late reply but it turned out to be I needed to trash every single preferences folder then install Live again (this was based on a wild hunch). I actually moved all of them to a different part of my HD to be safe, so I hope this helps someone in the future. The latest Ableton beta also required the same thing. Mine seems buggy, though...I'll save that for another thread if I cannot figure a few things out.