Ableton Forum

I have live 4 for mac, I downloaded the live 5 trial and now both of them crash at start-up. I have tried repairing file permissions and I keep being told that nothing is wrong. Tried everything I can think of and I am now going on 12 hours of this someone please help I'm going to Jump. Im using OS 10.3.9 if that helps

Hi egansenker,

please send me the log file of Live 4 and Live 5 and also the system crash log.
If possible you could compress these file using zip before sending.

"~/Library/Logs/CrashReporter/Live.crash.log"
"~/Library/Preferences/Ableton/Live 4.1.4/Log.txt"
"~/Library/Preferences/Ableton/Live 5.0.2/Log.txt"

regards,
Alex