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BCF2000 and Live always losing connection

Posted: Thu Apr 13, 2006 2:08 pm
by longjohns
I'm hoping someone might be able to shed some light on this problem.

I use a BCF in mackie mode. Currently i am bringing in my Oxy8 to the midi input on the BCF, which is connected by USB. It's set to mode U-3. The USB is going into one of the motherboard ports, with a 5ft extension cable.

From time to time, my BCF and Live lose contact with each other. These episodes can happen anywhere from a few hours apart to several days apart. This has never happened while I'm actually using the computer. I'll walk away for a while and when I come back, poof, it ain't working anymore. There is no screensaver or power saving happening.

The fix is to power cycle the BCF _and_ to either restart Live or turn off the Mackie remote in preferences, then reselect Mackie for the BCF.

This is annoying. Until a few days ago, I thought that restarting Live was necessary, which was even more of a pain because I'm always rewired to Reason, which meant shutting down both programs.

At one point the BCF was on a hub with my mouse. Taking it straight into the motherboard has not helped. Switching it to another USB port has not helped. Reinstalling the drivers has not helped. I tried using normal MIDI cords on the BCF but was unable to get it working. I may try one more time to do that.

Posted: Thu Apr 13, 2006 2:14 pm
by hoffman2k
Are you on pc? I've heard about usb devices disconnecting themselves before. But i think it had something to do with power setting or so in XP.

If you're on mac, then i don't have a clue. Check audio/midi setup after it disconnects. And look if it still shows up as an active device there.

Posted: Thu Apr 13, 2006 2:44 pm
by longjohns
PC.

I will try looking in device manager after this happens. MidiOx loses connection to it as well, but I haven't fully explored trying to get midiOx to recognize it again without power cycling.

Posted: Thu Apr 13, 2006 2:49 pm
by longjohns
I just went into the device manager and for each USB Root Hub, unchecked "allow the computer to turn off power blah blah"

The BCF has it's own power cord though. I keep hoping the latest little tweak will cure this! And it never does :(

Since it's never happened to me when I'm actually using it, it DOES make sense that it could be some sort of power-saving thing.

Posted: Fri Apr 14, 2006 1:33 am
by longjohns
nah, it was disconnected when i got home from work. :(

Posted: Fri Apr 14, 2006 3:30 pm
by longjohns
it still shows up in device manager.

midiOx cannot connect to it either.

i just re-updated the firmware, maybe it went in bad before?

any other ideas? bueller?

Posted: Mon Apr 17, 2006 2:30 pm
by longjohns
i'm calling this sorted