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Live 6: Free upgrade serials - Fixed

Posted: Sat Sep 30, 2006 12:55 am
by dom
The free upgrade issue shouid be fixed right now, please try again and drop a little reply...

Thanks,
dom

Posted: Sat Sep 30, 2006 1:01 am
by Tarekith
Works great.

Headphones on.

Beer ready.

Studio powered up.


See you peeps in the morning :)

Posted: Sat Sep 30, 2006 1:02 am
by theshaggyfreak
Got mine! Thanks!

Posted: Sat Sep 30, 2006 1:03 am
by MidiMonk
thank you ableton, have some beers and a great weekend on us.

Posted: Sat Sep 30, 2006 1:06 am
by premodea
word up.

Re: Live 6: Free upgrade serials - Fixed

Posted: Sat Sep 30, 2006 1:09 am
by fraq
dom wrote:The free upgrade issue shouid be fixed right now, please try again and drop a little reply...

Thanks,
dom
Thanks Dom, and all Abes, just got my serial number :D

Posted: Sat Sep 30, 2006 1:23 am
by lowmax
i couldn't find my serial. Where is it exactly?

Posted: Sat Sep 30, 2006 1:29 am
by darrelldiaz
Sorted!

Thanks,

DD

Posted: Sat Sep 30, 2006 1:47 am
by aqua_tek
lowmax wrote:i couldn't find my serial. Where is it exactly?
same here... cant find that serial anywhere. :(

Posted: Sat Sep 30, 2006 1:52 am
by Spiralgroove
this is ridiculous

i keep getting a "sorry this serial number is not usable with this version of live" message using my serial number that i got with live5 with the upgrade offer for 6. I cant find a valid serial number for 6 anywhere in my account. and if i try to go through the store it wants me to pay full price again.

im not impressed.

Posted: Sat Sep 30, 2006 2:00 am
by aqua_tek
yeah same here. please someone specify what needs to be done!

Posted: Sat Sep 30, 2006 2:02 am
by Alex
Please contact [email protected] if you do not find the serial number on your account on www.ableton.com. They will help you as soon as possible.

Please keep in mind that it is about 4 a.m. (Berlin time) so I have to ask for a bit of patience.

Regards,
/Alex

Posted: Sat Sep 30, 2006 2:03 am
by Tarekith
Spiral, make sure you're logged in first.

Posted: Sat Sep 30, 2006 2:06 am
by lowmax
Alex wrote:Please contact [email protected] if you do not find the serial number on your account on www.ableton.com. They will help you as soon as possible.

Please keep in mind that it is about 4 a.m. (Berlin time) so I have to ask for a bit of patience.

Regards,
/Alex
i contacted [email protected] a while ago, is that ok? It said on the support page that they handled inquiries about upgrading.

btw, where is this serial supposed to be anyways?

Posted: Sat Sep 30, 2006 2:07 am
by Spiralgroove
I am logged in. yet my account shows NO registered serials and Ive been a registered user since version 1. Ive tried registering 4 DIFFERENT versions now
the mac demo and update and the Win demo and update. of course im trying to use my live 5 serial since thats the most recent one i have.
i tried re-registering my live 1 and live 5 serials to the site and of course they both come back with "this serial is already registered" (to me of course). yet they dont show up in my account information. i am beyond pissed at this point.