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The new web shop or How to get my free or reduced upgrade
Posted: Sat Sep 30, 2006 5:01 pm
by Alex
Hi folks,
some additional words concerning the web shop and how to get Live 6.
Most important,
you just have to log in on the web shop
www.ableton.com/shop and you can see all your Live 6
upgrade options depending on your license.
Instrument Special Offers:
Save EUR 20/USD 25 on Operator by adding it to your cart with Live.
Save EUR 30/USD 35 on Sampler by adding it to your cart with Live.
- You should login to see your available Upgrade options
- Add your Upgrade or Full Version of Live 6 to your cart
- In your cart you will see the special Operator and Sampler offers
- Once you add a special offer to the cart you will see your
discounted price
Live 6 printed manual and stickers without Essential Instrument
Collection:
- If you want the manual and stickers without the EIC, add your
download upgrade or full version to your cart and click the continue
shopping button and select the Merchandise category and you will be able to
add it to the cart.
Regards,
/Alex
Posted: Sat Sep 30, 2006 9:30 pm
by formatk
So, I've just bought a boxed version of 5.2, Dl'd 6 today... Is it possible to just get a printed manual, or would I of had to buy the EIC boxed bundle to get that? thx. The 5.2 manual's a bit redundant now.
Posted: Sat Sep 30, 2006 9:41 pm
by lowmax
Thanks Alex for the clarification.
Now i'm sure there is something wronge concerning my account. It seems that i don't have the, should be available, free upgrade to Live 6.
Re: The web shop and How to get my free or reduced upgrade
Posted: Sat Sep 30, 2006 10:47 pm
by bleen
Alex wrote:
- If you want the manual and stickers without the EIC, add your
download upgrade or full version to your cart and click the continue
shopping button and select the ??? category and you will be able to
add it to the cart.
Hi Alex,
Can you explain what the "???" category is. I can't find this to remove the EIC from a boxed order.
Thanks!
don
Posted: Sat Sep 30, 2006 11:49 pm
by Creashinn
Do I have to purchase an item to get the serial number? I already downloaded the live 6 upgrade but I haven't gotten a serial number.
Posted: Sun Oct 01, 2006 7:21 am
by jamester
lowmax wrote:Thanks Alex for the clarification.
Now i'm sure there is something wronge concerning my account. It seems that i don't have the, should be available, free upgrade to Live 6.
hmmm...
Mine shows the free upgrade to 6, but nothing about the $120 upgrade for the box with EIC, which is what I want.

Posted: Sun Oct 01, 2006 1:15 pm
by Alex
Can you explain what the "???" category is. I can't find this to remove the EIC from a boxed order.
??? should mean Merchandise. Sorry
Regards
/Alex
Posted: Mon Oct 02, 2006 4:26 am
by spuddle
Hmmm, what happened to the preorder price?!
It stated that you could buy Live 5 at $249 and get 6 for free up to Oct 31st..
I was waiting to earn the cash next week so I could buy it and now suddenly you can only buy it at $299.. Whats happened??
There should be another month to go no?
P.S this is upgrade from Live Lite.
Posted: Mon Oct 02, 2006 5:30 am
by mooncaine
jamester wrote:
Mine shows the free upgrade to 6, but nothing about the $120 upgrade for the box with EIC, which is what I want.

I think that's what I wanted, too, but I didn't realize it would cost $120. I bought Live 5 earlier in the summer, in time be eligible for the free upgrade. I'm downloading that, but I think I either jumped the gun and missed the EIC, or ... I'm not sure. Anyway, I see no way to get the EIC in the Shop.
Is there a way? Am I perhaps entitled to a special price, or free, since I only just got Ableton Live on Aug 24?
Posted: Mon Oct 02, 2006 5:51 am
by wankee
hi
i just upgraded from 5.2.1 but without having logged in...
i payed 99€, did i miss a special offer?
thanks
Posted: Mon Oct 02, 2006 11:54 am
by tomperson
spuddle wrote:Hmmm, what happened to the preorder price?!
It stated that you could buy Live 5 at $249 and get 6 for free up to Oct 31st..
I was waiting to earn the cash next week so I could buy it and now suddenly you can only buy it at $299.. Whats happened??
There should be another month to go no?
P.S this is upgrade from Live Lite.
SAME PROBLEM HERE!!!
Sent an email to the Abes, no response so far, and we are still a month away from the deadline...It seems there are more than one with the same problem, lets make ourselves be heard.

Posted: Mon Oct 02, 2006 12:14 pm
by jeskola
I upgraded to 5.2 - i thought there was a discount for the intel mac users? it sais 99 eu - is this the correct price, or should it be cheaper?
Posted: Mon Oct 02, 2006 3:17 pm
by spuddle
tomperson wrote:spuddle wrote:Hmmm, what happened to the preorder price?!
It stated that you could buy Live 5 at $249 and get 6 for free up to Oct 31st..
I was waiting to earn the cash next week so I could buy it and now suddenly you can only buy it at $299.. Whats happened??
There should be another month to go no?
P.S this is upgrade from Live Lite.
SAME PROBLEM HERE!!!
Sent an email to the Abes, no response so far, and we are still a month away from the deadline...It seems there are more than one with the same problem, lets make ourselves be heard.

Yes, I'm sure a lot of people were waiting till this month to go ahead and buy but have now been caught out?
Let us know if Abes respond to your email please!
Posted: Mon Oct 02, 2006 4:32 pm
by tomperson
I'd say you send an email to them too, so they know there's more than one person with this problem.
Posted: Mon Oct 02, 2006 5:10 pm
by huffcw
I am having trouble as well - no free upgrade to Live 6 appears. I unlocked Live 5 for the first time on August 19th.