Page 1 of 1

Support Request I Just Sent For Live 6.0.1

Posted: Sat Oct 07, 2006 4:55 pm
by ifonline
I was a participant in the BETA program, and would post my issues one item per Topic, but I don't see if this practice should be followed here. Therefore, I am submitting a copy of the e-mail I just sent to Ableton, and am interested if others are seeing the same issues.
Here is a breakdown of the issues I have discovered with Live 6.0.1:

1. When I first start Live 6, and open a project that I created in Live 6 that contains both MIDI tracks and audio tracks, the first instance of the audio tracks produces a very audible pop when played. In other words, I open a project that contains a MIDI track and two audio tracks (although I don't think the number of tracks is the issue). I position the song marker at the beginning of the file and press play. The MIDI track starts playing, as expected. When it is time for the audio track(s) to start playing (for the first time in the song), there is a pop. From this point forward, everything works as expected. I can open the same project, or a different project, and I do not experience the pop when the audio tracks begin playing. This happens every time I start Live 6 for the first time in any particular day. So, if I close Live 6, restart it, and open a project, I don't get the pop. However, when I start Live 6 the next day, I do. It's as if Live 6 is keeping an audio gate closed for some reason, and it opens it (and it stays open) on the first instance of an audio file. Odd...

2. When I draw automation for track volume into a track, my Mackie Control Universal doesn't respond to the automation commands by moving the faders. However, if I save the project, close it, reopen it, and hit play, the automation is working as expected. The master track, however, seems to not have this issue. This also does not appear to be a constant problem.

3. If I hit REC/RDY on the Mackie Control Universal for a track that already has MIDI information in it, the SIGNAL light does not activate when there is music playing. However, if I unselect the REC/RDY button, the SIGNAL light works as expected.

4. If the screen of my Mackie Control Universal is full (all eight tracks are being used to there is info displayed on screen for all eight tracks), and I exit Live 6, the screen is not completely erased. There are artifacts left behind as the MCU sits idle. I noticed it when I was displaying the level meters for the tracks versus the pan settings for the tracks.

With the exception of issue #1, I have reported all of these when I was beta testing Live 6. As I recall, all these issues were fixed with BETA 21. However, they are reappearing in Live 6.0.1. I hope that these fixes will be released soon.

Thanks for a wonderful product!