Page 1 of 1

Losing first seconds of audio when importing. Please Help!!

Posted: Mon Jun 04, 2007 1:49 pm
by ScholarlyGent
Anytime I import an audio file such as an MP3 into an audio channel in live it ends up cutting out the first second or so. Anyone know what the deal is?

Posted: Tue Jun 05, 2007 5:12 pm
by Amaury
Hi,

- Which exact version of Live are you using?
- If you're on PC, do you have Quicktime player installed? If not, could you try installing it and see if you still experience the same problem?

Regards,
Amaury

Posted: Thu Jun 07, 2007 9:55 pm
by ScholarlyGent
I'm using the latest version of 6 and I'm on a new Macbook. I still cant figure this out.

Posted: Fri Jun 08, 2007 11:49 am
by Amaury
ScholarlyGent wrote:I'm using the latest version of 6 and I'm on a new Macbook. I still cant figure this out.
Hi,

You should probably contact the support team then. Send them the information asked for on that page, to [email protected]:
http://www.ableton.com/pages/support_contact

Regards,
Amaury