Ableton Forum

Hi, I need help here. Asio4 all has disappeared from the drop down menu on my audio settings. Ableton is not recognising my external soundcard. I use an echo Indigo dj. I've no idea why this happened, please help.

First check the 'offline settings' on the ASIO4All program menu
to see if it is running all right.

Then check in the folder

C:\Documents and Settings\<user>\Application Data\Ableton\Live 6.0.7\Preferences

for an 'AsioLog.txt' text file and see what it says.

There is another file 'Log.txt' that might also help.

Other than that, a re-install of ASIO may be in order.
I've used ASIO4All for a long time with no problems at all.
There are updates to ASIO4All every now and then.

Or, perhaps the problem is in the soundcard - there I can't
help you.

I've tried everything, I use an echo indigo DJ soundcard. I have the latest asio4all and drivers that came with the soundcard but when I open the preferences in Ableton 6.07 they are not in the drop down menu. This only happened last week for no apparent reason. Can someone shed any light on this.