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Customer Care???
Posted: Sat Oct 27, 2007 2:59 pm
by Silverlode
Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email
[email protected]. I've emailed that address 4 times in the past week and have not received a request.
HELP?!?! Ableton?
Posted: Sat Oct 27, 2007 3:02 pm
by b0unce
phone them, the number is on the contact page from their website.
or email
[email protected]
Re: Customer Care???
Posted: Sat Oct 27, 2007 3:11 pm
by dCross
Silverlode wrote:Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email
[email protected]. I've emailed that address 4 times in the past week and have not received a request.
HELP?!?! Ableton?
Please check this page to ensure you're getting messages back from Customer Care:
http://www.ableton.com/pages/support/wh ... structions
Re: Customer Care???
Posted: Sat Oct 27, 2007 4:35 pm
by Silverlode
dCross wrote:Silverlode wrote:Any ideas? I sold my Live 6 license and need to initiate the transfer to another person. The FAQ states that I should email
[email protected]. I've emailed that address 4 times in the past week and have not received a request.
HELP?!?! Ableton?
Please check this page to ensure you're getting messages back from Customer Care:
http://www.ableton.com/pages/support/wh ... structions
I did that. I added those addresses to my whitelist, and have been checking my spam folder in Gmail. Nothing. I guess I will have to make an international call on Monday.
Posted: Sat Oct 27, 2007 5:06 pm
by rcpro8
im in the same boat as you. this seems very unprofesional for a company of this size.