Live 7.0.9 - The installation could not complete...

arachnaut · Post by **arachnaut** » Sat Jul 26, 2008 6:36 am

I upgraded from 7.0.7. I got this picture upon starting Live 7.0.9 for the first time:

Here is the relavant part of the Log.txt files:

20164 ms. Live App: Check for library
20236 ms. Live App: Check for default content
20237 ms. PackageManager: scanning Basics.alp
22843 ms. PackageManager: scanning DrumMachines606_Update.alp
22865 ms. PackageManager: scanning DrumMachines707_Update.alp
22892 ms. PackageManager: scanning DrumMachines808_Update.alp
23002 ms. PackageManager: scanning DrumMachines909_Update.alp
23091 ms. PackageManager: scanning DrumMachinesC78_Update.alp
23120 ms. PackageManager: scanning DrumMachinesD55_Update.alp
23186 ms. PackageManager: scanning DrumMachinesDMX_Update.alp
23216 ms. PackageManager: scanning DrumMachinesFire_Update.alp
23343 ms. PackageManager: scanning DrumMachinesLD_Update.alp
23375 ms. PackageManager: scanning DrumMachinesTrax_Update.alp
23402 ms. PackageManager: scanning EIC2Guitars_Update_v03.alp
23440 ms. PackageManager: scanning Live7Lessons_v08.alp
24579 ms. PackageManager: scanning SessionDrumsAmbientLoudPunchLE_Update.alp
24609 ms. PackageManager: scanning SessionDrumsAmbientLoudPunch_Update.alp
24650 ms. PackageManager: scanning SessionDrumsBigPunchyLE_Update.alp
24680 ms. PackageManager: scanning SessionDrumsBigPunchy_Update.alp
24719 ms. PackageManager: scanning SessionDrumsBrightRoomLE_Update.alp
24750 ms. PackageManager: scanning SessionDrumsBrightRoom_Update.alp
24790 ms. PackageManager: scanning SessionDrumsBritishVintageLE_Update.alp
24821 ms. PackageManager: scanning SessionDrumsBritishVintage_Update.alp
24864 ms. PackageManager: scanning SessionDrumsClassicMuffleLE_Update.alp
24894 ms. PackageManager: scanning SessionDrumsClassicMuffle_Update.alp
24935 ms. PackageManager: scanning SessionDrumsClubSizzleLE_Update_v04.alp
24959 ms. PackageManager: scanning SessionDrumsClubSizzle_Update_v04.alp
24986 ms. PackageManager: scanning SessionDrumsColdTightRoomLE_Update.alp
25016 ms. PackageManager: scanning SessionDrumsColdTightRoom_Update.alp
25058 ms. PackageManager: scanning SessionDrumsCopStyleLE_Update.alp
25087 ms. PackageManager: scanning SessionDrumsCopStyle_Update.alp
25126 ms. PackageManager: scanning SessionDrumsCymbal_Update_v04.alp
25320 ms. PackageManager: scanning SessionDrumsDarkPlateVerbLE_Update.alp
25351 ms. PackageManager: scanning SessionDrumsDarkPlateVerb_Update.alp
25391 ms. PackageManager: scanning SessionDrumsDeepSnareDynamicsLE_Update.alp
25419 ms. PackageManager: scanning SessionDrumsDeepSnareDynamics_Update.alp
25458 ms. PackageManager: scanning SessionDrumsDirectNaturalLE_Update.alp
25489 ms. PackageManager: scanning SessionDrumsDirectNatural_Update.alp
25529 ms. PackageManager: scanning SessionDrumsDryAcousticLE_Update.alp
25554 ms. PackageManager: scanning SessionDrumsDryAcoustic_Update.alp
25586 ms. PackageManager: scanning SessionDrumsKick_Update_v04.alp
25666 ms. PackageManager: scanning SessionDrumsKits_Update_v04.alp
26434 ms. PackageManager: scanning SessionDrumsLowLoudSquashedLE_Update.alp
26465 ms. PackageManager: scanning SessionDrumsLowLoudSquashed_Update.alp
26509 ms. PackageManager: scanning SessionDrumsOldSchoolLE_Update.alp
26538 ms. PackageManager: scanning SessionDrumsOldSchool_Update.alp
26577 ms. PackageManager: scanning SessionDrumsPercussion_Update_v04.alp
26583 ms. PackageManager: scanning SessionDrumsResoClassicLE_Update.alp
26611 ms. PackageManager: scanning SessionDrumsResoClassic_Update.alp
26649 ms. PackageManager: scanning SessionDrumsRoomWithAVistaLE_Update.alp
26680 ms. PackageManager: scanning SessionDrumsRoomWithAVista_Update.alp
26723 ms. PackageManager: scanning SessionDrumsSessionDryLE_Update.alp
26752 ms. PackageManager: scanning SessionDrumsSessionDry_Update.alp
26795 ms. PackageManager: scanning SessionDrumsSnare_Update_v04.alp
27136 ms. PackageManager: scanning SessionDrumsSteelyTightLE_Update.alp
27166 ms. PackageManager: scanning SessionDrumsSteelyTight_Update.alp
27208 ms. PackageManager: scanning SessionDrumsStudioBasicLE_Update.alp
27239 ms. PackageManager: scanning SessionDrumsStudioBasic_Update.alp
27285 ms. PackageManager: scanning SessionDrumsTom_Update_v04.alp
27381 ms. PackageManager: scanning SessionDrumsWarmAndLowLE_Update.alp
27412 ms. PackageManager: scanning SessionDrumsWarmAndLow_Update.alp
34522 ms. PackageManager: version 0 (2)
35414 ms. APackage: installing EIC2 Guitars G:\Ableton\Library\ 5.1 MB, 421.9 GB
37166 ms. PackageManager: version 6 (7)
38516 ms. APackage: installing Live 7 Lessons G:\Ableton\Library\ 105.4 MB, 422 GB
40541 ms. Defaults: Skipped standard midi device
40541 ms. Defaults: Skipped standard directx device
65860 ms. PackageManager: version 2 (3)
66971 ms. APackage: installing Session Drums Club Sizzle G:\Ableton\Library\ 3.3 MB, 421.9 GB
68349 ms. PackageManager: version 2 (3)
69279 ms. APackage: installing Session Drums Club Sizzle LE G:\Ableton\Library\ 2.5 MB, 421.9 GB
70445 ms. PackageManager: version 2 (3)
71968 ms. APackage: installing Session Drums Cymbal G:\Ableton\Library\ 27.8 MB, 421.9 GB
74750 ms. PackageManager: version 2 (3)
75767 ms. APackage: installing Session Drums Kick G:\Ableton\Library\ 11.9 MB, 421.9 GB
77161 ms. PackageManager: version 2 (3)
78554 ms. APackage: installing Session Drums Kits G:\Ableton\Library\ 123.7 MB, 422 GB
83501 ms. PackageManager: version 2 (3)
84453 ms. APackage: installing Session Drums Percussion G:\Ableton\Library\ 564 KB, 421.9 GB
85537 ms. PackageManager: version 2 (3)
86783 ms. APackage: installing Session Drums Snare G:\Ableton\Library\ 51.4 MB, 421.9 GB
89391 ms. PackageManager: version 2 (3)
90923 ms. APackage: installing Session Drums Tom G:\Ableton\Library\ 13.5 MB, 421.9 GB
92205 ms. PackageManager: scanning Basics.alp
94512 ms. PackageManager: scanning DrumMachines606_Update.alp
94532 ms. PackageManager: scanning DrumMachines707_Update.alp
94558 ms. PackageManager: scanning DrumMachines808_Update.alp
94664 ms. PackageManager: scanning DrumMachines909_Update.alp
94750 ms. PackageManager: scanning DrumMachinesC78_Update.alp
94777 ms. PackageManager: scanning DrumMachinesD55_Update.alp
94842 ms. PackageManager: scanning DrumMachinesDMX_Update.alp
94871 ms. PackageManager: scanning DrumMachinesFire_Update.alp
94994 ms. PackageManager: scanning DrumMachinesLD_Update.alp
95024 ms. PackageManager: scanning DrumMachinesTrax_Update.alp
95048 ms. PackageManager: scanning EIC2Guitars_Update_v03.alp
95084 ms. PackageManager: scanning Live7Lessons_v08.alp
96167 ms. PackageManager: scanning SessionDrumsAmbientLoudPunchLE_Update.alp
96195 ms. PackageManager: scanning SessionDrumsAmbientLoudPunch_Update.alp
96234 ms. PackageManager: scanning SessionDrumsBigPunchyLE_Update.alp
96261 ms. PackageManager: scanning SessionDrumsBigPunchy_Update.alp
96298 ms. PackageManager: scanning SessionDrumsBrightRoomLE_Update.alp
96325 ms. PackageManager: scanning SessionDrumsBrightRoom_Update.alp
96361 ms. PackageManager: scanning SessionDrumsBritishVintageLE_Update.alp
96389 ms. PackageManager: scanning SessionDrumsBritishVintage_Update.alp
96429 ms. PackageManager: scanning SessionDrumsClassicMuffleLE_Update.alp
96458 ms. PackageManager: scanning SessionDrumsClassicMuffle_Update.alp
96496 ms. PackageManager: scanning SessionDrumsClubSizzleLE_Update_v04.alp
96517 ms. PackageManager: scanning SessionDrumsClubSizzle_Update_v04.alp
96541 ms. PackageManager: scanning SessionDrumsColdTightRoomLE_Update.alp
96571 ms. PackageManager: scanning SessionDrumsColdTightRoom_Update.alp
96611 ms. PackageManager: scanning SessionDrumsCopStyleLE_Update.alp
96638 ms. PackageManager: scanning SessionDrumsCopStyle_Update.alp
96675 ms. PackageManager: scanning SessionDrumsCymbal_Update_v04.alp
96862 ms. PackageManager: scanning SessionDrumsDarkPlateVerbLE_Update.alp
96890 ms. PackageManager: scanning SessionDrumsDarkPlateVerb_Update.alp
96929 ms. PackageManager: scanning SessionDrumsDeepSnareDynamicsLE_Update.alp
96957 ms. PackageManager: scanning SessionDrumsDeepSnareDynamics_Update.alp
96991 ms. PackageManager: scanning SessionDrumsDirectNaturalLE_Update.alp
97019 ms. PackageManager: scanning SessionDrumsDirectNatural_Update.alp
97057 ms. PackageManager: scanning SessionDrumsDryAcousticLE_Update.alp
97081 ms. PackageManager: scanning SessionDrumsDryAcoustic_Update.alp
97111 ms. PackageManager: scanning SessionDrumsKick_Update_v04.alp
97188 ms. PackageManager: scanning SessionDrumsKits_Update_v04.alp
97963 ms. PackageManager: scanning SessionDrumsLowLoudSquashedLE_Update.alp
97992 ms. PackageManager: scanning SessionDrumsLowLoudSquashed_Update.alp
98032 ms. PackageManager: scanning SessionDrumsOldSchoolLE_Update.alp
98058 ms. PackageManager: scanning SessionDrumsOldSchool_Update.alp
98095 ms. PackageManager: scanning SessionDrumsPercussion_Update_v04.alp
98100 ms. PackageManager: scanning SessionDrumsResoClassicLE_Update.alp
98126 ms. PackageManager: scanning SessionDrumsResoClassic_Update.alp
98166 ms. PackageManager: scanning SessionDrumsRoomWithAVistaLE_Update.alp
98195 ms. PackageManager: scanning SessionDrumsRoomWithAVista_Update.alp
98235 ms. PackageManager: scanning SessionDrumsSessionDryLE_Update.alp
98263 ms. PackageManager: scanning SessionDrumsSessionDry_Update.alp
98303 ms. PackageManager: scanning SessionDrumsSnare_Update_v04.alp
98637 ms. PackageManager: scanning SessionDrumsSteelyTightLE_Update.alp
98665 ms. PackageManager: scanning SessionDrumsSteelyTight_Update.alp
98704 ms. PackageManager: scanning SessionDrumsStudioBasicLE_Update.alp
98734 ms. PackageManager: scanning SessionDrumsStudioBasic_Update.alp
98775 ms. PackageManager: scanning SessionDrumsTom_Update_v04.alp
98869 ms. PackageManager: scanning SessionDrumsWarmAndLowLE_Update.alp
98895 ms. PackageManager: scanning SessionDrumsWarmAndLow_Update.alp
258788 ms. Live App: Check for package installation
259036 ms. Directories: Library: Check
259036 ms. Directories: Library: Ok
259036 ms. Directories: Library Presets: Check
259037 ms. Directories: Library Presets: Ok

klangsulfat · Post by **klangsulfat** » Sat Jul 26, 2008 8:32 am

Same problem here.

slirak · Post by **slirak** » Sat Jul 26, 2008 10:49 am

Me 2.

darkenedsoul · Post by **darkenedsoul** » Sun Jul 27, 2008 1:57 pm

Mine went fine yesterday on my DAW/Desktop. I haven't installed it to my laptop just yet though. This is on a windows XP machine. I should install it to Vista Ultimate 64 too so I have latest on it as well. Maybe a Mac thing?

slirak · Post by **slirak** » Sun Jul 27, 2008 2:06 pm

darkenedsoul wrote:Mine went fine yesterday on my DAW/Desktop. I haven't installed it to my laptop just yet though. This is on a windows XP machine. I should install it to Vista Ultimate 64 too so I have latest on it as well. Maybe a Mac thing?

Nope. XP SP3 here. Maybe it depends on what version you upgrade from. I went from 7.03, the full Suite.

/Jonas

darkenedsoul · Post by **darkenedsoul** » Sun Jul 27, 2008 2:13 pm

Hmm, I usually install the versions as they come out, 7.0.3, .5, .7, .9 and eventually I will delete some of the older ones depending on issues I run into with the various versions. I don't think I went that far of an update though on either system. On Vista it was either 7.0.5 or 7.0.7 that was initially installed.

One thing I dislike about dual boot that I am running into is that if I am in XP I can't copy stuff from certain Vista partition directories.....so I have to be in Vista and copy the stuff to the XP partition then when I next boot XP I am ok to use the files (Live sets in particular was how I found this issue).

Mike

alonso · Post by **alonso** » Sun Jul 27, 2008 3:10 pm

Hi same here.
But i think everithing is fine, because you have already the latest versions of those packages.

alex pardo · Post by **alex pardo** » Sun Jul 27, 2008 10:13 pm

Me too, but i have a bug in my live since the 7.0.7 version and i don't now whats happening.

When i put the record button in a plug in when it's playing there is like a latency with the sound and loose the sync this vsti.

no_barcode · Post by **no_barcode** » Tue Aug 05, 2008 1:45 pm

Same problem.

jsn · Post by **jsn** » Tue Aug 05, 2008 7:09 pm

I am having the same issue. I began with Live 7.0.1 (Full registered box version) and am attempting upgrade to 7.0.9. I receive this same error window with same message reported here. I run a new installation of Windows XP Pro SP2 with Computer Administrator account with Full permissions enabled. I bought the laptop very recently and have not installed anything but Abelton Live and EAC (audio extraction sw). Should I contact support about this or does aanyone have an idea of the best way to proceed? Is the update complete regardless of the error?

edit: I notice after browsing the EIC2 Guitars in the Library (after upgrading) that there are 2 copies of every file. It appears that the upgrade would not allow to copy over the files in an older package. Any help appreciated.

night shift · Post by **night shift** » Thu Aug 07, 2008 9:15 pm

I got the same window shown in the first post but have not detected anything amis with the 7.09 package following completion of the 7.09 installation.

as mentioned previously it would be useful to have feedback on this seemingly common issue

no_barcode · Post by **no_barcode** » Wed Aug 13, 2008 4:21 pm

FYI -- Tech support said:

"...this is a bug of the installation which can be safely ignored.
Everything got installed properly - no need to worry."

They also noted that it should be fixed in the next release.