Ableton Forum

I have been buying Live from Live1 and I have never gotten anything free from Ableton....I mean...what about us???

evon wrote:I have been buying Live from Live1 and I have never gotten anything free from Ableton....I mean...what about us???

True that. I sent an email to support@ableton.com and all they offered me was a discount.

Hey Abes, don't you get it? We were here from the start. We deserve Operator for free even more than the new customers.

You'd be nothing without a loyal user base, but seem to forget this every time.

That's really disappointing.

fzero wrote:

evon wrote:I have been buying Live from Live1 and I have never gotten anything free from Ableton....I mean...what about us???

True that. I sent an email to support@ableton.com and all they offered me was a discount.

Hey Abes, don't you get it? We were here from the start. We deserve Operator for free even more than the new customers.

You'd be nothing without a loyal user base, but seem to forget this every time.

That's really disappointing.

It's called a special offer. Companies do that to boost sales, especially in hard times.

It's got nothing to do with whether you deserve it or not.

They offered you a discount? That was nice of them, was it a good deal?

that's not true...the updates are free...

andydes wrote:They offered you a discount? That was nice of them, was it a good deal?

Not really, specially with the US Dollar at an all-time high here in Brazil...

fzero wrote:

andydes wrote:They offered you a discount? That was nice of them, was it a good deal?

Not really, specially with the US Dollar at an all-time high here in Brazil...

um... Ableton is a german company I think...

3dot... wrote:

fzero wrote:

andydes wrote:They offered you a discount? That was nice of them, was it a good deal?

Not really, specially with the US Dollar at an all-time high here in Brazil...

um... Ableton is a german company I think...

Yep, and the Euro exchange rate is even worse. It's quite expensive to make electronic music outside USA/Canada/Europe.

don't even start me on this fucking offer

read the small print

Meef Chaloin wrote:don't even start me on this fucking offer

read the small print

3dot... wrote:that's not true...the updates are free...

This struck me while I was making my comment, so I had to justify it in my mind. Updates are not free we are entitled to that, we paid for that when we purchased the product.

evon does your USB Quattro actually work? I never got it to work.

I've been paying for years and years now for upgrades. I even bought operator.

it doesn't bother me at all that they are offering it for free now. if you buy something and then a sale goes on a year later for 50% off you don't go back to the store and say "hey I bought this a year ago I should get in on this promotion too" it doesn't work that way.

if you have a boxed version of live you could try to sell it for $50 less than the site asks for it and then buy the download version with free operator and you'd come out pretty good.

Incy wrote:evon does your USB Quattro actually work? I never got it to work.

Seems like I've had the Quattro for ages. Actually, it was my first interface and in fact the only one I have ever used. It is like a rock, it is tattered and torn and just keeps going, on and on. Never had a hitch from the day I bough it.
I am thinking that M-Audio exports the better products on thier overseas market and keep the worst ones for the local consumers. This because of the reviews regarding M-Audio products that I read about by consumers in the USA.

Anyway, what exactly do you mean by "getting it to work". Have you installed the drivers correctly? Let me know, maybe I can help. There is really two stages to getting an interface to work:

1. Installing the drivers (before attaching the hardware to the PC)
2. Adjusting the "preferences" in the audio tab of the software you are using to record/etc.

Yeah, it's tough. I felt pretty raw at first about the offer so I wrote Ableton to complain (didn't offer me a discount!). It just seemed that, being someone who has purchased 4 versions of the software, Sampler, Drum Racks, EIC, etc., that I should be getting this offer as well. But I also understand Ableton is trying to sell as many copies of 7 before it becomes obsolete and that they have an interest in keeping sales high. So, I am back and forth on how I feel, but overall I still feel it's a raw deal to the faithful users. Maybe they just need to balance it out when 8 arrives by offering early upgraders some form of discount on an Ableton product?

evon wrote:

Incy wrote:evon does your USB Quattro actually work? I never got it to work.

Seems like I've had the Quattro for ages. Actually, it was my first interface and in fact the only one I have ever used. It is like a rock, it is tattered and torn and just keeps going, on and on. Never had a hitch from the day I bough it.
I am thinking that M-Audio exports the better products on thier overseas market and keep the worst ones for the local consumers. This because of the reviews regarding M-Audio products that I read about by consumers in the USA.

Anyway, what exactly do you mean by "getting it to work". Have you installed the drivers correctly? Let me know, maybe I can help. There is really two stages to getting an interface to work:

1. Installing the drivers (before attaching the hardware to the PC)
2. Adjusting the "preferences" in the audio tab of the software you are using to record/etc.

I bought one of those in the UK and it never worked on 3 different machines