Compatibility questions about 8.1.3rc

[Tone Deft]

@ Tone Deft... your pic is gone... maybe this is a good thing.

the pic and the text I put under it are gone. nothing shocking just that old ani-gif of a fake head exploding.

no worries, Abes can do as they wish.

[H20nly]

[taximouse]

"exploding cross-fade bug" is my own name for it obviously!

fades on the beginning and end of clips in the arrangement view...if the clips are touching and the fades are independent (i.e. not cross fades), occasionally a loud explosion-like sound will occur. i've experienced it maybe 3 times today in 8.1.1 over the course of 4 hours of work.

this thread discusses 2 different problems, but there is a description of it there:
http://forum.ableton.com/viewtopic.php? ... hilit=fade

[taximouse]

actually I guess "exploding fade bug" would be a better name, since they're not cross-fades

[H20nly]

^ gotcha...

I used to have something similar happen to me in Cubase. I don't remember what caused it, but to fix it I had to adjust the volume at the beginning and end of each audio "clip" (for lack of a better name). Basically, if I shaved off a little volume on each end, it would go away. This was tedious when I had 60 + bars broken into 4 bar increments.

So, I'm not suggesting you jiggle the proverbial handle any more than you have... just that I can relate.

[taximouse]

its intermittent, but extremely shocking when it happens.

again, it almost blew out my speakers and i thought cellobaby was going to leap out of my stomach when it happened the other day. thank god i didn't have headphones on, or i'd have popped an eardrum

i have to remember to put a tiny bit of space IN BETWEEN EVERY SINGLE CLIP...because then it never happens.

[taximouse]

Since I guess its clear now that Ableton relies on its customers for user testing I expect they're waiting for us to tell them if this is fixed or not in 8.1.3

[H20nly]

its intermittent, but extremely shocking when it happens.

again, it almost blew out my speakers and i thought cellobaby was going to leap out of my stomach when it happened the other day. thank god i didn't have headphones on, or i'd have popped an eardrum

i have to remember to put a tiny bit of space IN BETWEEN EVERY SINGLE CLIP...because then it never happens.

^ hey I'm glad you replied... I was thinking more about this the other night (working on a track in Cubase) and remembered what I had to do to fix it...

Obviously this is my experience from Cubase so it may not apply here, but for what its worth...

I found that my clips were overlapping just slightly. They were snapping so I didn't think they would overlap at first glance, but they were snapping based on the beginning (start of clip) not the end... When I would zoom in it looked fine, until one day it was driving me crazy and I zoomed in really close. I found that the clips weren't exactly "4" bars (or however many)...they actually had a smidge of tail that was causing the begging and ends to overlap. I think the problem may have come from a slight bpm change or me editing in time code and then going back to bars and beats (Cubase settings but you should get the jist).

I know you said its intermittent, but it was for me too. I believe this may have been due to the buffer not being able to handle it and resulting in a pop! So my advice is this; when you find a clip this is happening with go to arrange view and zoom in really close make sure that your clip is actually fitting into the space its meant to fit in and that its 'toes' aren't hanging over the edge.

hope this helps...


edit: fwiw this was happening with bass and guitar tracks that I was looping so a constant waveform, much like a cello would leave, and probably why it took me so long to find it.

[taximouse]

...but I'll give it a rest. I don't have any performances for a while, and I'm now done with the project that was in 8.1.1

I've just had a frustrating year with Live 8 and I'm pretty peeved. And I'm angry with myself for allowing my career to be so dependent on a single piece of software.

I spend hours and hours practicing my cello+tech setup so that in a rough situation I will fail WELL (since failures are inevitable). But there is no way to fail well when software abruptly quits in the middle of a song.

Hopefully when I come back to Ableton in a couple months all will be well. Peace.

[taximouse]

no, the clips aren't overlapping at all. they are exactly head to toe however (not the same musical parts or i would loop them). again, putting a teeny bit of space in between "solves" it.

forgot to add...H2O, good advice though in general. thanx.

[H20nly]

sorry it couldn't help more...

good luck!!

[Dennis DeSantis]

Hi folks,

I can't reproduce this issue with loud spikes when playing over non-overlapping clips with fades. But I don't know if this means that it's fixed.

We're carefully considering the issue of how to proceed with changelogs, but the situation that we used to run into all too often was that a bug would be fixed, and the only short way to explain the fix was to write something like:

- "fixed crash when dragging clips in certain situations"

This commonly led to two types of response:

1) "I just had a crash when dragging a clip. So this bug isn't fixed."
2) "Wait, Live crashes when you drag clips? But that's such basic functionality! It must be completely unstable."

Both responses were wrong, of course, but by the end of a 10-page thread there was an overwhelming amount of fear, uncertainty and doubt about what was actually happening.

So our current approach is that only you can know whether or not your specific issue is fixed, and you can only know it by reproducing the exact scenario that caused the problem before. We know that we fixed many bugs in 8.1.3RC. But whether or not we fixed the problem that person X was having, or just an unrelated problem that caused the same results for person y is almost impossible for us to know.

So yes, we are asking you to be beta testers, because we rely on user feedback to get a sense of how stable our software is. Of course this is voluntary, but the more people who tell us "yes, it's working," the sooner we'll know.

Best,

[ark]

So our current approach is that only you can know whether or not your specific issue is fixed, and you can only know it by reproducing the exact scenario that caused the problem before.

Well, OK...but.

I'd like to request that you change your policy just a little bit: If someone has reported a bug to [email protected], and Ableton believes that bug has been fixed in a particular beta, it would be a great service if Ableton were to (attempt to) inform the people who reported that bug that the bug is now believed to have been fixed.

This policy avoids the following scenario:

1) User reports bug.
2) Ableton receives bug report.
3) Ableton does something that they think will fix the bug. It doesn't.
4) Ableton releases a new beta that includes the non-fix.
5) User checks out the problem, sees no change, assumes no action has been taken yet.
6) Ableton does not hear anything new from user, assumes problem is fixed, takes no action.
7) Bug never gets fixed.

I don't think there is any need to tell everyone about every change, but if I report a bug, I would like eventually to hear "We think we fixed the bug you reported on date xxx as issue number yyy. Please check it out and let us know if things are working now."

[Dennis DeSantis]

I like this idea, and I'll suggest it.

Thanks,

[HeadrickProductions]

...but I'll give it a rest. I don't have any performances for a while, and I'm now done with the project that was in 8.1.1

I've just had a frustrating year with Live 8 and I'm pretty peeved. And I'm angry with myself for allowing my career to be so dependent on a single piece of software.

I spend hours and hours practicing my cello+tech setup so that in a rough situation I will fail WELL (since failures are inevitable). But there is no way to fail well when software abruptly quits in the middle of a song.

Hopefully when I come back to Ableton in a couple months all will be well. Peace.

just checkout your sight....love the way your using the software....Cello was my first love at the age of 5. Good to see folks thinking outside the box


We all feel ya.....or at least those who are havin the same issues