Ableton Forum

I double checked my credit card account to see exactly what I paid in HST and duty on the Push,
and discovered two Canada Post Corp charges for the same day and the same amount of $90.15.
I don't know the break down on the charges because the customs invoice was a self adhesive thing that was ...

PUSH arrived! 12:45 edt July 26, 2013
$90.15 Customs and Taxes

I'm not seeing any tracking at all on the Canada Post site either, since the USPS report that it cleared customs.
Given Canada Post's history I'm not expecting any tracking info until the package is delivered.
I'm hoping get a card sometime next week saying it is at the post office waiting for me ...

Customs clearance processing complete CANADA July 24, 2013 11:21 am

Yes!!!

7 weeks ago!?! moogaudio eh?
My mistake, thinking it might be faster to purchase from the manufacturer.
I won't be ordering directly from Abletron again!

I can't believe Ableton chose to ship across the Canada-US border with USPS handing off to Canada Post.
I would have paid more, too much even ...

The PUSH unit I ordered directly from Ableton in March is stuck in Canadian Customs.
I have not been able to find out what the problem is, but I speculate that it is due to improper country of origin paperwork.
I am curious if anybody in Canada has successfully imported a PUSH controller.

My PUSH has been stuck in Canadian customs for 4 days now.

I`m imagining a team of civil servants furiously writing policy regarding importation of midi instruments from Germany. :(
Should the PUSH be classified as a computer peripheral and tariffed at a 6% rate, or should it be classified as a ...

My PUSH is on the way. I have a tracking number, i even have my PUSH serial number.
Now I get to see how long it takes USPS to get a package from tx to the Canadian border.
The time it takes getting through customs and into my hands will will be a further test of patience!

Ordered PUSH from Ableton: March 18

Credit card charged July 1
Credit Card charged a second time July 2
Apology for double charge from Ableton July 8.

"It will take several days for visa refund to appear in your bank account"
Still no notification of shipping.

I'm not holding my breath.

Regarding the delivery, the shipment was slightly delayed due to the July 4th celebrations in the US, but your unit should leave the warehouse by the end of this week with confirmation via email.

Ordered PUSH from Ableton: March 18



There has been a slight delay in the shipping process for your pre-ordered Push. Shipping will begin on Monday, July 8th and our logistics partner in the U.S. will provide tracking information for your shipment shortly.

Logistics partner in the U.S.:

Ableton ...

Same problem here. The 64 bit version of Ableton 8.4.9beta crashes immediately when the E-mu card is selected in preferences. 32bit version works fine.
The 2 year old Emu-pcie1616m 64bit Asio driver does work in Reaper, and Sonar X2. running under Windows 7 x64