Search found 3 matches

by horsegas
Wed Nov 19, 2025 2:27 pm
Forum: Ableton Push
Topic: Push 3 UK returns
Replies: 3
Views: 28327

Re: Push 3 UK returns

Ableton don't seem to be able to confirm whether or not I'll have to make a four-hour round trip to a major UK city to return a Push if there's an issue, or not.

Obviously I'm expecting they'll send a perfectly working device, but the complete lack of any information for something pretty basic ...
by horsegas
Wed Nov 19, 2025 8:45 am
Forum: Ableton Push
Topic: Push 3 UK returns
Replies: 3
Views: 28327

Re: Push 3 UK returns


Ask Sales support directly :wink:


Thanks, yes I sent a query yestersay. Just wondered if anyone here had any experience of UK returns, as I notice there's a post complaining about the use of main DHL city centres, rather than local pick-up points.

Hopefully I'll hear back soon - keen to buy ...
by horsegas
Tue Nov 18, 2025 9:21 pm
Forum: Ableton Push
Topic: Push 3 UK returns
Replies: 3
Views: 28327

Push 3 UK returns

Hi,

Just on the verge of ordering a Push 3, but just wanted to check how returns are handled, here in the UK.

I'm in the middle of Wales, so not near any city - so if there's an issue with the device, do they send a courier to pick up the package, or does this have to be sent via a postal depot ...