Authorization shows online but not in File/Folder tab

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info_4
Posts: 4
Joined: Tue Oct 13, 2009 4:25 pm

Authorization shows online but not in File/Folder tab

Post by info_4 » Thu Nov 05, 2009 10:27 pm

I have both Live and Max/MSP from before. I have just downloaded the latest beta versions of both Live and Max, and authorized my 8.1 Live online. THe authorizations show online, but Max for Live is not showing up in my File Folder tab. Also when prompted to install the Live run pack, I clicked install but it didn't seem to respond. Any suggestions?

technog0d
Posts: 265
Joined: Mon May 26, 2008 1:14 pm
Location: Philly
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Re: Authorization shows online but not in File/Folder tab

Post by technog0d » Thu Nov 05, 2009 11:01 pm

under preferences-> User Account Licenses

click authorize at ableton.com.
Websites:
Max For Live Community site:
http://www.max4live.info
http://www.noisemakers.info

Controllers: Lemur, Ohm 64, Monome, APC40, Launchpad
Daw: Live 8 Suite
Audio Interfaces: Apogee Ensemble & Duet
Monitors: JBL LSR 4300

info_4
Posts: 4
Joined: Tue Oct 13, 2009 4:25 pm

Re: Authorization shows online but not in File/Folder tab

Post by info_4 » Thu Nov 05, 2009 11:22 pm

I did that. Both the beta version of Live and Max for Live show as being authorized online, but Max for Live doesn't show up as an option in my Live File Folder, so I can't proceed wtih the tutorials. Live is not seeing Max at all.

technog0d
Posts: 265
Joined: Mon May 26, 2008 1:14 pm
Location: Philly
Contact:

Re: Authorization shows online but not in File/Folder tab

Post by technog0d » Fri Nov 06, 2009 12:44 am

Does Max for Live show up under authorized for this computer-> Software instruments? If it doesn't I would try it again from the "authorize from ableton" button. Some people on the beginning of the beta had this issue.
Websites:
Max For Live Community site:
http://www.max4live.info
http://www.noisemakers.info

Controllers: Lemur, Ohm 64, Monome, APC40, Launchpad
Daw: Live 8 Suite
Audio Interfaces: Apogee Ensemble & Duet
Monitors: JBL LSR 4300

info_4
Posts: 4
Joined: Tue Oct 13, 2009 4:25 pm

Re: Authorization shows online but not in File/Folder tab

Post by info_4 » Fri Nov 06, 2009 11:06 am

No, Max4Live does not show up as a software instrument in "authorized on this computer". I have tried to authorize online several times, and I get the message that I'm already authorized... ??? It seems like the Live Pack didn't install properly and isn't showing up.

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