Ableton Tech Support not replying to my emails...

[entity]

Hi

Is anyone else having problems getting through to the Ableton tech support team, either on email or phone?

I sent an email on Friday, and almost a week has gone by with no reply. Usually I have very prompt service from the team but this is beginning to worry me...

Any light anyone can shed on this is much appreciated

Bill

[LoopStationZebra]

At the moment the entire Ableton crew is dedicated to getting the Launchpad to work with Live 7 because the villagers have lit the torches and are on their way to the castle! I'm sure they will get to you in time.

[entity]

oh I didn't realise... cheers for the info mate

[Alextronica]

Hell yeah Nico is the man he'll get back to ya!

Did you post your problem on the Forum Bill?

Maybe one us can help?

[the_antagonist]

i find this hard to believe. did you get an auto generated response?