Live crashes after 15 mins on mac

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franzdj
Posts: 31
Joined: Wed Dec 13, 2006 12:30 pm

Live crashes after 15 mins on mac

Post by franzdj » Wed Dec 02, 2009 10:48 pm

I've got a problem with Live 7.

It crashes on Mac after about 15 mins that I've opened it.
Especially it crashes when I'm playing two tracks in the same time.

it doesn't crash when it is open but it's not working.

I tried to unistall and reinstall it, the problem holds over.


please, help me to find a solution.

Migra
Posts: 248
Joined: Fri Nov 06, 2009 6:42 pm
Location: Mexico
Contact:

Re: Live crashes after 15 mins on mac

Post by Migra » Thu Dec 03, 2009 4:29 am

7.0.16- is incompatible with OS X Snow Leopard, it works fine on Leopard, so download the latest 7.0.18 or upgrade to 8 or go back to Leopard (I doubt you go for the last one :lol: )
| MacBook Pro 13" OS X 10.7.1 [email protected] 4GB.RAM 500GB.HDD@5400RPM | | Reason 6.5 | Logic Studio 9.1.7 | Cubase Artist 6.5.2 | Traktor Pro 2 | Nexus2 |

franzdj
Posts: 31
Joined: Wed Dec 13, 2006 12:30 pm

Re: Live crashes after 15 mins on mac

Post by franzdj » Thu Dec 03, 2009 6:29 am

I'm using Leopard.

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Live crashes after 15 mins on mac

Post by kleine » Thu Dec 03, 2009 7:56 am

Hello franzdj,

Please send us your Log.txt and Crashlog files:
The Log.txt file can be found in following location:
•Mac OS X: /User/Library/Preferences/Ableton
The Crashlog is here:
/Users/Library/Logs/CrashReporter/Live.crash.log
• Please send the files as .zip attachment.

Best,
Christian

franzdj
Posts: 31
Joined: Wed Dec 13, 2006 12:30 pm

Re: Live crashes after 15 mins on mac

Post by franzdj » Thu Dec 03, 2009 12:41 pm

kleine wrote:Hello franzdj,

Please send us your Log.txt and Crashlog files:
The Log.txt file can be found in following location:
•Mac OS X: /User/Library/Preferences/Ableton
The Crashlog is here:
/Users/Library/Logs/CrashReporter/Live.crash.log
• Please send the files as .zip attachment.

Best,
Christian
there's nothing like this :O

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Live crashes after 15 mins on mac

Post by kleine » Thu Dec 03, 2009 1:43 pm

You mean you don´t have a Log.txt or a Crashlog or both?
Live wouldn´t even start without writing a Log..
Make sure to look in the right path.

Best,
Christian

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