Invalid product ID

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JYWxjndx
Posts: 7
Joined: Tue Dec 08, 2009 5:00 pm

Invalid product ID

Post by JYWxjndx » Tue Dec 08, 2009 5:06 pm

Hi there,

Wondered if anyone can help I am using the new 8.1 version and have just spent the day remixing a track, I saved the set to my external hard drive and listened to some others. When i went back to open the set i had been working on it states i have an "invalid product ID"

Have i just wasted a whole day or is their any possible way to get this set back?

I have read a previous post about this happening and being fixed in 8.02 so surely it should be in 8.1

Much frustrated

KIt :oops:

[mid]
Posts: 158
Joined: Wed Apr 09, 2008 12:18 pm
Location: Ableton Headquarters
Contact:

Re: Invalid product ID

Post by [mid] » Tue Dec 08, 2009 5:53 pm

Hi,

please use this version:
http://forum.ableton.com/viewtopic.php?f=1&t=131269

sorry for the inconveniences!

Best,
Michael
Ableton HQ
ableton support team
[email protected]

JYWxjndx
Posts: 7
Joined: Tue Dec 08, 2009 5:00 pm

Re: Invalid product ID

Post by JYWxjndx » Tue Dec 08, 2009 6:39 pm

This is great,

I got my track back, many thanks.

I am a little concerned that it states that this beta version is only valid till 14/12/09 what happens after that?

Many thanks

Kit

[mid]
Posts: 158
Joined: Wed Apr 09, 2008 12:18 pm
Location: Ableton Headquarters
Contact:

Re: Invalid product ID

Post by [mid] » Tue Dec 08, 2009 6:45 pm

don' t worry,

we'll come up with either a new beta or a release version.

Best,
Michael
Ableton HQ
ableton support team
[email protected]

JYWxjndx
Posts: 7
Joined: Tue Dec 08, 2009 5:00 pm

Re: Invalid product ID

Post by JYWxjndx » Tue Dec 08, 2009 6:52 pm

Many thanks for the quick response and the help

ellboss
Posts: 52
Joined: Thu Sep 15, 2005 11:06 am

Re: Invalid product ID

Post by ellboss » Wed Dec 09, 2009 8:52 am

this is happening to me too. I have installed the beta version but it keeps closing on me :?

[mid]
Posts: 158
Joined: Wed Apr 09, 2008 12:18 pm
Location: Ableton Headquarters
Contact:

Re: Invalid product ID

Post by [mid] » Wed Dec 09, 2009 9:28 am

@ellboss

send all infos according to our support page:
http://www.ableton.com/pages/support/co ... al_support

Best,
Michael
Ableton HQ
ableton support team
[email protected]

ellboss
Posts: 52
Joined: Thu Sep 15, 2005 11:06 am

Re: Invalid product ID

Post by ellboss » Wed Dec 09, 2009 12:25 pm

k cheers will do in the morning. thank you

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