[che] bug:drag and drop itunes+live

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stonee
Posts: 1098
Joined: Sun Sep 16, 2007 1:01 am
Location: halifax, NS Canada
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[che] bug:drag and drop itunes+live

Post by stonee » Sat Jan 02, 2010 11:50 pm

figured I best get this in while ableton is exterminating they're bug problem,

running: macbook pro leopard os

consistantly, if I drag and drop a song from itunes when itunes cant find the original file, live immediately crashes.


I usually use Itunes to organize and search my music, but this bug makes it a bit of a russian roulette for live perfomance.

i belive, but cannot confirm that older versions of live/itunes didnt have this problem.

che
Posts: 5
Joined: Fri Jan 23, 2009 9:03 am

Re: [che] bug:drag and drop itunes+live

Post by che » Fri Jan 08, 2010 12:53 pm

Hello,

I cannot reproduce this bug on my machine here. What versions of Live and iTunes do you use? Where do you drag the file from - is is a playlist with a file that has been moved or deleted? Does it make a difference where you let it drop in the Live application window?

It would also be helpful to send you crash logs as a zipped archive to [email protected], mentioning the topic of this thread. You can find the logs at <username>/Library/Logs/CrashReporter.

Thanks for your cooperation!

Best,
Carsten

stonee
Posts: 1098
Joined: Sun Sep 16, 2007 1:01 am
Location: halifax, NS Canada
Contact:

Re: [che] bug:drag and drop itunes+live

Post by stonee » Fri Jan 08, 2010 5:45 pm

che wrote:Hello,

I cannot reproduce this bug on my machine here. What versions of Live and iTunes do you use? Where do you drag the file from - is is a playlist with a file that has been moved or deleted? Does it make a difference where you let it drop in the Live application window?

It would also be helpful to send you crash logs as a zipped archive to [email protected], mentioning the topic of this thread. You can find the logs at <username>/Library/Logs/CrashReporter.

Thanks for your cooperation!

Best,
Carsten
thanks! I will crash live a few more times, and send a full report!

che
Posts: 5
Joined: Fri Jan 23, 2009 9:03 am

Re: [che] bug:drag and drop itunes+live

Post by che » Mon Jan 11, 2010 10:42 am

Thank you very much for your crash logs, they helped a lot. We are about to work on it, so the fix will be in the next bugfix update.

Carsten

stonee
Posts: 1098
Joined: Sun Sep 16, 2007 1:01 am
Location: halifax, NS Canada
Contact:

Re: [che] bug:drag and drop itunes+live

Post by stonee » Tue Jan 12, 2010 9:25 pm

yay! I helped fix live!

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