Ableton Live and Line 6 UX2 Problems - UX2 Crackling

[Dibubba]

Since there seem to be some UX2 users here, I thought maybe someone could help.

I'm using Ableton 5 (which has always worked fine for me). Last year, my Echo Layla 24 audio interface went belly-up, and a buddy gave me a Line 6 UX2 as a replacement (until I can buy another GOOD interface).

I'm having latency issues (ASIO4ALL), as well as a very annoying crackling through the headphone and monitor outputs of the UX2. This happens at any combination of settings... but curiously, it only is audible in the UX2 output - when I render tracks, it's not there (thank God). It annoys the hell out of me and my fellow musicians when recording, though.

Line 6 will not respond to my repeated e-mails.

Can anyone using Ableton (whatever version, it's all the same at the I/O level) and a UX2 suggest any workable setting for buffer sizes that works for them?

And, more importantly, has anyone experienced the crackling? If so, is there anything you can recommend?

I have a VERY stout Windows XP Pro machine, quad-core, 4G RAM, which does NOTHING except run the studio. I am very experienced at computer recording (see http://www.teejnet.com/music%20-%20gear ... tudios.htm, and have been using Ableton for a long, long time. Read: I'm not a newbie, so don't worry about the "simple stuff"!

I'm becoming convinced that L6 has made a poor product... And their lack of response validates my assertion. And that saddens me, because I love my hardware Pod so well.

Help, anyone, please? This UX2 needs to last me until August 2010 or so.

[jok]

Hi Dibubba,

which version of Live 5 do you currently use?
The integrated lesson called "Setting Up Audio I-O" should guide you through finding the correct buffer size for your system.
Furthermore I would recommend to check the UX2´s drivers and make sure to be using the latest one.

If the problem persists, please contact [email protected]

Best,
Jörg

[Dibubba]

Jorg:

Thanks very much for the reply!

I'm on 5.2.2, but I also tried rolling back to 5.0 (which was more stable with my old Layla before it died). In both cases, I'm getting the crackling. Likewise, I've updated L6's drivers, defeated all network security programs, etc. and the UX2 is the only USB device except for my mouse and keyboard (alphanumeric). I tried a powered USB hub (in contravention to L6's recommended best practices) but that didn't help either.

I've also walked through the Lesson, as well as tried a lot of other combinations for buffers sizes, to no avail. At this point, I really don't think the problem is with Ableton at all...

Also ( think I mentioned this) - this computer does NOTHING except run Ableton. I have security on it (for iLoks and other dongles when needed), but that's about the only application I've loaded, aside from music VST's. It is dedicated to the studio - no gaming, etc. etc.

Can you suggest anything else from Ableton's standpoint?

Thank you again, man! I appreciate you tryin'!

[jok]

Hi Dibubba,

do you also get crackling if you disconnect your UX2 and use your computer´s internal soundcard instead?
You could also try the good old DPC Latency Checker to find possible conflicts with your computer´s hardware/it´s drivers:

http://www.thesycon.de/deu/latency_check.shtml

For further info, please send use the mentioned log.txt.

Best,
Jörg

[epjl2000]

I'm using a ux2 too.. you still have probs?