Analog Factory

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Gogz
Posts: 29
Joined: Sun Feb 22, 2009 4:49 pm
Location: The granite city
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Analog Factory

Post by Gogz » Thu Jan 14, 2010 2:44 pm

When ever i try to open analog factory in ableton 8.1.1 i get a message saying A serious program error has occurred. Live will shut down after this message box has closed.I have looked but found nothing on this topic i am running vista/2.0 cintrino core 2 duo/4gig of ram hope someone can help
Thanks Gogz

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
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Re: Analog Factory

Post by jok » Thu Jan 14, 2010 5:36 pm

Hi Gogz,

please make sure you are using the latest update of Analog Factory. If the problem persists, please contact [email protected], include a .zip version of this folder:

c:/users/username/appdata/roaming/ableton/live 8.1.1/preferences/

Note that on some Windows systems the application data folder is hidden by default. Here is how to make it visible:

1. Launch Explorer.
2. Select Organize/Folder and Search Options/View.
3. Check "Show hidden files and folders."

Best,
Jörg
ableton support team
[email protected]

Gogz
Posts: 29
Joined: Sun Feb 22, 2009 4:49 pm
Location: The granite city
Contact:

Re: Analog Factory

Post by Gogz » Thu Jan 14, 2010 6:24 pm

Thanks Jok your a star i reinstalled it and it works fine.Is that a scottish name Jok?

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