[6568] L8.1.1 - spinning beachball during startup

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

[6568] L8.1.1 - spinning beachball during startup

Post by 8O » Wed Dec 30, 2009 1:20 am

Hi,

Since installing L8.1.1, I now get the Apple spinning beach ball of doom for about 5-7 seconds every time I start Live. The splash screen starts up fine and when the main screen appears I can use the mouse for about 1 second and then I get the beach ball for about 5-7 seconds. During this time I cannot do anything again and have to wait for that 5-7 seconds before I can start working with Live.

Actually, the total time from application launch to when I can work with live is probably the same as it ever was, about 18-20 seconds total. It's just in 8.1.1, it gives the impression of finishing start-up really quickly, but only gives me a second or so of usage before it goes back to complete the start up procedure with the beach ball.

Just a small quirk, but slightly annoying - happens each and every time I start Live.

Running MBP with OS X 10.6.2. After installing L8.1.1, I deleted preferences.cfg, deleted the template set and repaired permissions.
Image

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: L8.1.1 - spinning beachball during startup

Post by 8O » Sat Jan 09, 2010 8:40 pm

Still happens in L8.1.2b1 - annoying... :?
Image

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: L8.1.1 - spinning beachball during startup

Post by 8O » Sun Jan 17, 2010 11:52 pm

Also in L8.1.2b2 - :?
Image

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: L8.1.1 - spinning beachball during startup

Post by 8O » Sun Jan 24, 2010 9:13 pm

Same on L8.1.2b3 - more and more annoying... :?
Image

Matthias
Posts: 685
Joined: Mon Jun 28, 2004 7:15 am
Location: Ableton Headquarter

Re: L8.1.1 - spinning beachball during startup

Post by Matthias » Mon Jan 25, 2010 11:37 am

hi 8O,

Can you please send me your log.txt from the preferences folder directly to [email protected] ?

This would be a great help.

best wishes,
matthias
Matthias Mayrock
ableton development team
[email protected]

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: [mma] L8.1.1 - spinning beachball during startup

Post by 8O » Tue Jan 26, 2010 3:34 pm

Sent! Thanks for looking into this Matthias.
Image

JaeOne3345
Posts: 14
Joined: Sat Feb 03, 2007 1:49 am

Re: [6568] L8.1.1 - spinning beachball during startup

Post by JaeOne3345 » Sat Feb 06, 2010 9:52 pm

i am experiencing the same exact problem.

8.1.1, osx 10.6.2, mac book pro.

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: [6568] L8.1.1 - spinning beachball during startup

Post by 8O » Sat Feb 06, 2010 10:08 pm

Hi - I got a work-around solution from Ableton that I'm using until it's included in a fix. The reason is that at start-up, Live is searching for a MAX installation. So I just downloaded and installed the MAX demo from Cycling 74 and problem was fixed. When they fix it in an upcoming Live release, I'll delete the MAX demo again.

Give that a go, maybe it helps you...
Image

JaeOne3345
Posts: 14
Joined: Sat Feb 03, 2007 1:49 am

Re: [6568] L8.1.1 - spinning beachball during startup

Post by JaeOne3345 » Mon Feb 08, 2010 3:39 pm

Thanks, brotha!

I'm gonna try this and report back.

edit: works! Thanks for the tip. Hopefully they fix this in the next release.
Last edited by JaeOne3345 on Mon Feb 08, 2010 4:08 pm, edited 1 time in total.

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: [6568] L8.1.1 - spinning beachball during startup

Post by 8O » Mon Feb 08, 2010 3:53 pm

After installing MAX, try launching Live again and maybe that first time it will still be slow, but second time starting, it should be fast again.

Yeah, report back as to how it goes - would also be interesting to Ableton if this is the only cause of this symptom, or whether there's another bug somewhere...

Good luck, hope it works...
Image

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: [6568] L8.1.1 - spinning beachball during startup

Post by 8O » Mon Feb 08, 2010 4:19 pm

Great to know that fixed it. I'll be keeping an eye out on the upcoming release change lists to see when the fix is included and can then delete the MAX installation...
Image

8O
Posts: 5502
Joined: Fri Mar 28, 2008 9:29 am
Location: Berlin

Re: [6568] L8.1.1 - spinning beachball during startup

Post by 8O » Mon Apr 12, 2010 9:10 pm

Fixed! Just checked in 8.1.3b2 and it's safe now to remove the Max installation... cheers... 8)
Image

Locked