ableton audio engine cuts off

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noogstar
Posts: 4
Joined: Tue Jan 19, 2010 4:52 am

ableton audio engine cuts off

Post by noogstar » Sun Feb 28, 2010 7:28 pm

Helli everyone, once in awhile, while using ableton the audio engine cuts off. I checked my settings and everthing is fine and when i turn the engine back on and select my audio interface (audio 8) after a few minutes it cuts back off. After i turn off and restart my macbook and open live again everything is back to normal. Can anyone please help me and tell my why this is happening, luckily it never happened to me while i'm djing live but am afraid it will sooner or later. Much appreciated...

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
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Re: ableton audio engine cuts off

Post by jok » Wed Mar 03, 2010 3:29 pm

Hi,

- which exact version of Live do you use?
- can you reproduce the problem with your Mac´s internal soundcard as well?
- which audio interface do you use?

Best,
Jörg
ableton support team
[email protected]

noogstar
Posts: 4
Joined: Tue Jan 19, 2010 4:52 am

Re: ableton audio engine cuts off

Post by noogstar » Thu Mar 04, 2010 12:02 am

Sorry for not mentioning anything before...no it doesn't cause this problem on the internal soundcard and i use ableton live 8.8.1 and my audio interface is NI Audio 8 plus i run everything on the latest version of snow leopard, and might i add it was causing this problem before i updated anything in the past. Thanks.

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Re: ableton audio engine cuts off

Post by jok » Thu Mar 04, 2010 3:33 pm

Hi Noogstar,

have you tried if reinstalling the driver 2.3.14 solves the issue?
If not: is the Audio DJ 8 still listed as an active device in OS X audio/midi setup when the problem occurs?

Best,
Jörg
ableton support team
[email protected]

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