8.1.1 Unstable?

alpheid · Post by **alpheid** » Thu Apr 08, 2010 4:36 pm

I also experience a lot of crashes varying from no sound to hangups (sound stays in one sample) to complete crashes of the software and in one or two time the whole system. I am thoroughly testing it now because i need to be able to depend on it live.

I do have the feeling that there is more going on than just live being unstable. I also have an RME (Firewire) card wich is starting to become suspect. But what i did found out that mixing au's/vst's with max patches makes it a lot more unstable.

Sometimes i am able to get the audio back by stopping and starting the dsp. Sometimes this results in a crackly sound. Otherwise i haven't experienced that.

I also noticed that it is a bad idea to load plug-ins/max-patches (equally bad) while you are playing audio. This also makes the system more unstable and crash.

And after it hung up once it will stay unstable and hang up frequently. A reboot is the only way to get it to behave itself a bit better.

It seems that it crashes the audiobus to my sound card because the soundcard is still working properly but just outputting a couple of samples in which it is stuck. So live is still running and outputting this sound. I don't experience live itself crashing when i use the external firewire, just the signal train gets stuck.

It does seem more stable on the internal soundcard. Never get the hang-ups (in the audio bus) there but then the whole program just crashes. Seems reasonable because the internal card and the external firewire handle the audio in a different manner.

Last thing i noticed that i got a huge spike 340% in the cpu meter (The hidden power of my cpu) and it hung up.

I will be working a lot with this setup and if i find more obvious points where it goes wrong i will report this. I will not make any assumptions but do get a feel of what is going on.

One last anecdote:
Got to play with the trombone player of defunkt (Joseph Bowie) and a lot of other good musicians and i was so happy i was invited for this. Soundcheck was fine. During the concert at exactly the moment i had to come in (happened twice, unbelievable)... No sound... There is nothing worse than a player trying to communicate (without words offcourse) that you should come in and you can't. Battled trough the concert though and it was fine but man don't wanna be there to much...

My setup:

MacBook Dual Core 1.6 3 Gig Ram
Live 8.1.1
OSX Tiger 10.4
FireFace 400 external firewire card
Korg NanoControl

madlab · Post by **madlab** » Thu Apr 08, 2010 6:18 pm

Here still with 10.5.4 and 8.09 and very rare crashes even with quite intensive use (14 outputs adat and anolog with my trusty old original motu 828 @ 256 samples). Didn't take the plunge for 8.11 as I should buy Max in May.

puzl · Post by **puzl** » Fri Apr 09, 2010 3:23 am

I am crashing way too often with 8.1.1 / OSX 10.6.3. It seems to only happen when I'm opening projects, closing projects, or exiting Live. Also, it really only happens on projects that have various AU/VST plugs running (which is basically all of my projects haha). I've already tried the AU fix posted in this forum, but, I'm still crashing all the time. It's seriously a 50/50 chance that Live will crash when I open a project. I think I'll try reinstalling it later tonight.

richieberetta · Post by **richieberetta** » Wed Apr 28, 2010 2:38 pm

I'm 8.1.3. and it's still unstable. And when I say unstable I mean terrible and unworkable. I can't trace the the problem. I've had problems ever since using 8. And my system is pretty sick. Quadcore Nehalem Mac Pro with 16 gigs of ram. I think I may actually move to logic. I really don't want to but it's getting kind of ridiculous. I've also contacted ableton several times and they have done absolutely nothing but send me betas that expire. I thought I was the only one having problems but it looks as if I'm not. If anyone can help me that would be great!

IZNODJ · Post by **IZNODJ** » Fri Apr 30, 2010 2:58 am

I have the same issue on 10.6.3... And not a lot going on in the project, two or three loops, not fx... Really poor performances... I'm dling 8.1.3 hopefully it'll resolve that nasty bug...

IZNODJ · Post by **IZNODJ** » Sun May 02, 2010 2:45 am

Well, just so everybody knows, it did not fix anything...

Pity

kev herb · Post by **kev herb** » Mon May 03, 2010 12:40 pm

Im not happy at all

using live 8.1.1 on an imac using leopard. i dont have a problem with the beginning of a project but when its nearly done as one is now i have big problems freezing tracks ie it hangs on 100% every few tracks i freeze and if i hit cancel on the freeze window i get the beach ball of death and have to force quit and this is with me saving after every freeze but when i re open i must not select "recover my work" as this gives me the beach ball of death once more! this happens like every 5 or 6 tracks i freeze.

also i dare nt contact technical support as im still waiting 3 WEEKS down the line for a response to a problem with live and the APC40 making it unstable to use in a live situation even though i have emailed since stating my case number asking if there was any news and still nothing so will be phoning some poor sod tomorrow at ableton and ripping their head off about their shit post purchase care. it seems to me that all these updates at the moment are for support of some new hardware or software (something to get us to spend more money) rather than dealing with the plethora of problems that already exist within live. i AM getting Logic next and i will NOT be upgrading when live9 comes out!

hoffman2k · Post by **hoffman2k** » Mon May 03, 2010 1:40 pm

kev herb wrote:Im not happy at all using live 8.1.1 on an imac using leopard. i dont have a problem with the beginning of a project but when its nearly done as one is now i have big problems freezing tracks ie it hangs on 100% every few tracks i freeze and if i hit cancel on the freeze window i get the beach ball of death and have to force quit and this is with me saving after every freeze but when i re open i must not select "recover my work" as this gives me the beach ball of death once more! this happens like every 5 or 6 tracks i freeze.

also i dare nt contact technical support as im still waiting 3 WEEKS down the line for a response to a problem with live and the APC40 making it unstable to use in a live situation even though i have emailed since stating my case number asking if there was any news and still nothing so will be phoning some poor sod tomorrow at ableton and ripping their head off about their shit post purchase care. it seems to me that all these updates at the moment are for support of some new hardware or software (something to get us to spend more money) rather than dealing with the plethora of problems that already exist within live. i AM getting Logic next and i will NOT be upgrading when live9 comes out!

I'll save you a phone call, the first thing they'll ask is: Have you tried the 8.1.3 update to see if your problem still occurs?

highbreed · Post by **highbreed** » Wed May 05, 2010 7:56 am

I got the 8.1.3 from 8 update in the hope of regaining some sanity but no it got worse to the point I might need counselling!!lucky I didnt trash live 7 which works fine.....if I get rid of live 7 will that make 8 more stable??...most problems occur in 8 for me when I drag in audio files or plug ins that where where installed or recorded while using 7??I would have thought 8 should be the same as 7 plus the extras but it was like setting up all over again whats the deal abelton??...also there is lot more clicking going on in 8 when things are dragged in and out which sucks if you want to dj without having a set ready....Will it be that 8 wont be stable until just before 9 and I think well maybe I should buy 9 its gotta be stable, again,no thanks....gotta admit looper and vocoder are awesome but I just record them to audio to use in 7 for now..

for the people with stable 8 setups what are you using for controllers,interface,plugins etc???I have the mpk49(vysek software),focusrite sapphire pro firewire and audio damage,NI stuff,camel audio,psp stuff,bbe max,blue cat audio,sugar bytes,rob papen pradator for plug ins OSX 10.5.8 on the lappie with plenty of gb and speed...

jok · Post by **jok** » Wed May 05, 2010 1:07 pm

Hi,

if you´re experiencing crashes or other problmes, please contact [email protected]. The "Report a bug" function in Live 8.1.3´s help menu will create a Livepack containing valuable information for identifying the problem, please attach this Ableton Bug Report .alp file.
Please also describe what you have been doing before the crash/problem occurred.

Best,
Jörg

beeds · Post by **beeds** » Wed May 05, 2010 7:54 pm

ahh? so there's a problem with Live 8.1.x? had 8.1.1 and has been crashing all the time, especially when i open analog factory, but started crashing a lot more, the audio has been disappearing so i was having to save and re-open to get it working, then it got to the point, when i saved a session it would open as untitled and all my audio takes would be missing, this has caused a lot of confusion i switched to reason for making beats and my band and i haven't recorded anything in over two month consequently.
Thought it was maybe my old computer;
2 Ghz Intel core 2 Duo Macbook with 2GB 667 MHz DDR2 SDRAM on 10.6.3
so i have just went out and spent £999 on a brand new
2.4 Ghz Intel core 2 Duo Macbook Pro with 4GB 1067 MHz DDR3 ram on 10.6.1
Installed Live 8.1.3 and it crashed right away whilst scanning my Vst's! then would not open there after, tried clean install, wiped out all my vst's and AU components and now it says, the folder "Company Support Dir" was not found.
this is beyond a joke!
Ableton need to pull their socks up! or i want a refund i've wasted enough money trying to fix this.

----------------------------
2.4 Ghz Intel core 2 Duo Macbook Pro with 4GB 1067 MHz DDR3 ram on 10.6.1
Core audio/Audio 8DJ + Launchpad

bailey68 · Post by **bailey68** » Fri May 07, 2010 5:35 am

i'm on 8.1.3,its happened to me.

It crashes on initializing application.

Tried re-install, now it can' find company support Directory.

I'm touch with support, so will let you know how it goes.

beeds wrote:ahh? so there's a problem with Live 8.1.x? had 8.1.1 and has been crashing all the time, especially when i open analog factory, but started crashing a lot more, the audio has been disappearing so i was having to save and re-open to get it working, then it got to the point, when i saved a session it would open as untitled and all my audio takes would be missing, this has caused a lot of confusion i switched to reason for making beats and my band and i haven't recorded anything in over two month consequently.
Thought it was maybe my old computer;
2 Ghz Intel core 2 Duo Macbook with 2GB 667 MHz DDR2 SDRAM on 10.6.3
so i have just went out and spent £999 on a brand new
2.4 Ghz Intel core 2 Duo Macbook Pro with 4GB 1067 MHz DDR3 ram on 10.6.1
Installed Live 8.1.3 and it crashed right away whilst scanning my Vst's! then would not open there after, tried clean install, wiped out all my vst's and AU components and now it says, the folder "Company Support Dir" was not found.
this is beyond a joke!
Ableton need to pull their socks up! or i want a refund i've wasted enough money trying to fix this.

----------------------------
2.4 Ghz Intel core 2 Duo Macbook Pro with 4GB 1067 MHz DDR3 ram on 10.6.1
Core audio/Audio 8DJ + Launchpad

outershpongolia · Post by **outershpongolia** » Fri May 07, 2010 5:43 am

8.x.x unstable?

Yes.

pgwalsh · Post by **pgwalsh** » Thu Jul 01, 2010 12:29 am

Live 8.1.3 is crashing a lot, but only under certain setups.

With vst/au and creating tracks with effects, it's fine.

When using it to load tracks for djing and editing those tracks time (ie time stretching) it crashes all the time. I can hardly do anything with 12 or more tracks, which is not good.

Mac OS X 10.5.8 2x3Ghz Dual Core Intel Xeon, 6GB FB-DIMM. All drives are 7400 rpm and beyond live everything is very stable. My computer hasn't crashed in a long long time.

8.1.1 Unstable?

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