30 new Xpansion Tanks for SampleTank, already available 3x1

Discuss music production with Ableton Live.
IP
Posts: 751
Joined: Tue Mar 04, 2008 8:55 pm
Location: Greece

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by IP » Tue Jun 01, 2010 5:01 pm

computers are evil :lol: (seriously)

Peter - IK Multimedia
Posts: 27
Joined: Mon Apr 05, 2010 9:37 pm

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by Peter - IK Multimedia » Tue Jun 01, 2010 7:31 pm

Sometimes they sure can be! Imagine developing products for them. Ouch. Please report any problems that you may still be having and things will get squared away. Thanks! We're really close to 8x1 now too. WOW.

jrathkopf
Posts: 194
Joined: Wed Jul 28, 2004 3:13 am

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by jrathkopf » Tue Jun 01, 2010 9:04 pm

Hello Peter,

I wrote to you on KVR. In regards to the automation/midi configuration issues, it seems as if many people have contacted IK support to inform them (myself included) and have not received any acknowledgement of this issue nor any hint of a potential fix.

I loved the groupbuy, encourage other to join in for some amazing bread and butter sounds that Live is lacking, but this bug certainly cripples creative potential with the include effects.

IP
Posts: 751
Joined: Tue Mar 04, 2008 8:55 pm
Location: Greece

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by IP » Wed Jun 02, 2010 10:28 am

+1

Support team know already about these problems and they said that a fix-update will be released...

When?

agree and understand this
Peter - IK Multimedia wrote:Sometimes they sure can be! Imagine developing products for them. Ouch.
and i am very patient person,

but here we are talking about MONTHS! (from the previous September after the t-racks GB happened (same problems reported))

I trusted IKm 2 more times after the singles and again the same story.

same bugs - no support

Peter - IK Multimedia
Posts: 27
Joined: Mon Apr 05, 2010 9:37 pm

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by Peter - IK Multimedia » Wed Jun 02, 2010 4:12 pm

I would need some ticket numbers and I will send them to my support manager. Please also PM your name and IK username and registered email. Thanks!

BarBeCutie
Posts: 49
Joined: Mon Dec 03, 2007 1:26 pm

Re: 30 new Xpansion Tanks for SampleTank, already available 3x1

Post by BarBeCutie » Thu Jun 03, 2010 3:28 am

Hi All:

The group buy hit the 8X1 target this morning! Too sweet!

BBC

If you are purchasing from eSoundz - be sure to refer someone. You and your referral will earn ePointz which can be used to purchase downloadable items.

eSoundz user name: BarBeCutie

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