ANYONE HELP WITH SOUND DROP OUT ISSUE???

[austin-dj-uk]

I'M RUNNING ABLETON 8.15 ON WINDOWS 7 64 BIT WITH A MOBILE PRE USB AUDIO.

WORKED FINE UNTIL I CHANGED TO A NEW LAPTOP (HPG62/i3 PROCESSOR/4GB RAM)

I USE ABLETON TO DJ AND FIND THAT QUITE RANDOMLY THE SOUND DROPS OUT COMPLETELY. THE CLIP TIMING CONTINUES TO COUNT DOWN BUT I JUST LOOSE ALL SOUND FOR ANYTHING BETWEEN A SECOND AND 7-8 SECONDS OR SO..THE MIXER METERS ALL GO BLANK AS WELL. IT DOESN'T APPEAR TO BE RELATED TO THE NUMBER OF CLIPS I'VE LAUNCHED EITHER AS WHETHER I'VE GOT 1 TRACK OR 3 TRACKS/VOCALS RUNNING IT STILL DROPS OUT. THE DROP OUTS CAN BE ANYTHING FROM 10 MINUTES TO AN HOUR APART.

I'VE TRIED ADJUSTING WINDOWS SETTINGS TO NO AVAIL.

ANYONE HAVE ANY IDEAS??

THANKS
AUSTIN

[hacktheplanet]

-ARE YOU USING THE LATEST, UPDATED DRIVERS FOR YOUR M-AUDIO INTERFACE?
-HAVE YOU TRIED USING A DIFFERENT USB CABLE?
-HAVE YOU TRIED A DIFFERENT AUDIO INTERFACE?
-DOES THIS HAPPEN WHEN YOU ARE USING THE INTERNAL SOUNDCARD INSTEAD OF THE THE M-AUDIO INTERFACE?
-WHEN THE AUDIO CUTS OUT, DOES THE DRIVER DISAPPEAR FROM THE DEVICE LIST IN PREFERENCES?
-HAVE YOU TRIED A FRESH INSTALL OF 7, WITH NO ADDITIONAL SOFTWARE?

THANKS
THE_PLANET

[v0ins315]

HI!

[austin-dj-uk]

-ARE YOU USING THE LATEST, UPDATED DRIVERS FOR YOUR M-AUDIO INTERFACE? YES
-HAVE YOU TRIED USING A DIFFERENT USB CABLE? NO
-HAVE YOU TRIED A DIFFERENT AUDIO INTERFACE?NO
-DOES THIS HAPPEN WHEN YOU ARE USING THE INTERNAL SOUNDCARD INSTEAD OF THE THE M-AUDIO INTERFACE? YES
-WHEN THE AUDIO CUTS OUT, DOES THE DRIVER DISAPPEAR FROM THE DEVICE LIST IN PREFERENCES? I ONLY LOSE FOR A MATTER OF SECONDS SO NO OPPORTUNITY TO CHECK
-HAVE YOU TRIED A FRESH INSTALL OF 7, WITH NO ADDITIONAL SOFTWARE? HAD THOUGHT ABOUT IT, BUT NOT YET.

JUST WONDERED IF IT WAS APROBLEM THAT OTHERS HAD COME ACROSS.

[hacktheplanet]

-WHAT IS YOUR LATENCY SET AT (CHECK PREFERENCES)?
-WHEN IT DROPS OUT, DOES THE CPU METER SPIKE?

[Tone Deft]

WHERE'S THE VOLUME KNOB?

[H20nly]

-WHAT IS YOUR LATENCY SET AT (CHECK PREFERENCES)?
-WHEN IT DROPS OUT, DOES THE CPU METER SPIKE?

+1 I'M THINKING ITS A LATENCY SETTING TOO...

HAVE YOU CHECKED DRIVER ERROR COMPENSATION IN PREFERENCES? THERE IS A GOOD DESCRIPTION OF IT IN THE MANUAL AND EVEN IF YOU JUST FIDDLE WITH THE SETTINGS DROP OUTS OFTEN GO AWAY JUST USE THE TEST TONE TO MEASURE.

YOU COULD TRY COPYING OVER YOUR PREFERENCES.CFG FILE FROM YOUR OLD LAPTOP MAYBE???
@ TONE DEFT - DO YOU THINK THAT MIGHT JUST WORK?

[Tone Deft]

IT COULD WORK!!!!

MY BET IS THAT IT'S A NEW MACHINE AND HE NEEDS TO SHAKE IT DOWN!!!

MAYBE THE INTERWEB IS KICKING IN!!! I'VE HEARD OF GUYS PLAYING CLUBS AND EACH CLUB HAS A DIFFERENT AMOUNT OF FREE WIFIS AROUND!!! THE COMPUTER SPENDS THE NIGHT CHECKING THE CONNECTIONS!!!!

ANYWAY, THE BASIC ADVICE IS TO BEAT THE HELL OUT OF YOUR COMPUTER AND THE SET BEFORE PLUGGING INTO A PA, JUST TO SHAKE STUFF LIKE THIS OUT!!!

[H20nly]

THATS FUNNY... I GUESS IT MAKES SENSE THOUGH, ESPECIALLY IF THEY'RE SET TO CONNECT AUTOMATICALLY. THE LIST JUST KEEPS GROWING... PERSONALLY I'D TURN OFF WIFI IF I WAS PLAYING OUT LIVE WITH A PUTER, BUT YOU KNOW, "IT JUST WORKS" AND ALL THAT.

[austin-dj-uk]

THANKS GUYS. I ALWAYS TURN THE WIFI OFF AND CLOSE ANY UNNECESSARY STUFF IN THE BACK GROUND.

I WONDERED WHETHER IT WAS MY MOBILE PRE DRIVER BUT I GET THE SAME ON TEST AT HOME WITH THE ONBOARD SOUND. IT'S DOING MY FREAKIN NUT!!!AND JUMPING BACK ON TO CD'S HALF WAY THROUGH A SET...WHAT A BALL ACHE!!!

THERE'S NO REGULARITY ABOUT IT AT ALL. I WAS WORKING THE OTHER NIGHT AT A BAR AND PLAYED WITHOUT A PROBLEM FOR 4 HOURS OR SO BEFORE THE SOUND DROPPED OUT. ITS REALLY WEIRD, ON SCREEN ITS AS IF THE CLIPS CONTINUE TO PLAY IN THE TIMING DISPLAYS BUT THE SOUND DISAPPEARS AND NO OUTPUT ON THE METERS...SORRY IF I'M REPEATING MYSELF BUT I'M AT A LOSS!!

I SOLD MY OLD LAPTOP WHICH WAS A SONY VAIO RUNNING WINDOWS 7 32BIT OS. ANYONE THINK IT MIGHT HAVE ANYTHING TO DO WITH ME RUNNING THE 64 BIT OS NOW??

THANKS AGAIN FOR YOUR HELP.

[austin-dj-uk]

ONE THING I'VE FORGOT TO MENTION ALSO WAS THAT I ALSO USE AN APC40....

[twisted-space]

Will you all please stop STOP SHOUTING, it's giving me a headache.

[austin-dj-uk]

sorry......

For some reason I couldn't change the buffer size on the M Audio driver utility so I've installed an Mobile Pre Asio4all version and changed the buffer size to 1024. On test now so fingers crossed!!!!

[austin-dj-uk]

right people...just had a sound drop out and the having been sat watching the freakin thing for an hour the disk over load indicator came on for the duration of the break. I've not noticed this before as I've usually had a crowd in front of me shouting 'sack the Dj'!!

[austin-dj-uk]

I'm clutching at straws here but if I have my MP3's on a separate partition on my HD do you think it would cause this problem??