Chrashes with Ableton 8.2

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chupachups
Posts: 62
Joined: Fri Oct 21, 2005 10:13 am

Chrashes with Ableton 8.2

Post by chupachups » Tue Sep 28, 2010 2:06 pm

Hello Everybody,

I am facing a lot of crashes with the latest version of Ableotn Live 8.2
I sent my crash report... but no news since.

I have seen that I am not the only one to have serious crashes with ableton 8.2 ...

Anybody knows what's happenning with Ableton Developement Process?

I am really worreid as I am loosing the trust I had in them .. especially in live act situation :-(

Shall I go for Native Instrument with their MAschine? MPC?

Please Ableton Company -> Answer!
:-)))))

Ableton_David
Posts: 1766
Joined: Fri Aug 20, 2010 7:31 pm
Location: Ableton
Contact:

Re: Chrashes with Ableton 8.2

Post by Ableton_David » Tue Sep 28, 2010 2:41 pm

If you haven't yet, please send reports of your crashes, along with an email message including which computer you are on and which OS you are using, to support@ableton.com.

chupachups
Posts: 62
Joined: Fri Oct 21, 2005 10:13 am

Re: Chrashes with Ableton 8.2

Post by chupachups » Wed Sep 29, 2010 9:28 am

I sent those info allready !
no news since... and I see that other users are complaining :-(

So do you any officiel ableton communication about those crashes ?
my issue is that immediately after installing the new release -> I got crashes. so I am loosing trust in your tool.

I love your tool since a long time but really since ableton 8.x I got many issues (many bugs that I never got before .. Ableton Live 7 was excellent and I regret having moved from version 7 to version 8 )

kleine
Posts: 1851
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Chrashes with Ableton 8.2

Post by kleine » Wed Sep 29, 2010 9:35 am

Hello,

Are you sure you send the reports to support@ableton.com ?
I scanned our inbox but couldn't find a mail from you.

best,
Christian

chupachups
Posts: 62
Joined: Fri Oct 21, 2005 10:13 am

Re: Chrashes with Ableton 8.2

Post by chupachups » Wed Sep 29, 2010 9:47 am

Sorry! I sent it to "crashes@..." as requested by the bug reporter of ableton live.
I put the crashes log on an usb key that I don't have right now.. can you check the "crashes" mailing list?
search for egnouf ;-)

chupachups
Posts: 62
Joined: Fri Oct 21, 2005 10:13 am

Re: Chrashes with Ableton 8.2

Post by chupachups » Thu Sep 30, 2010 7:47 pm

Any news? did you find my emails in to the crashes mailing list?
cheers.

Scaper7
Posts: 136
Joined: Sat Feb 21, 2009 7:58 pm

Re: Chrashes with Ableton 8.2

Post by Scaper7 » Sat Oct 02, 2010 9:08 pm

chupachups wrote:Ableton Live 7 was excellent and I regret having moved from version 7 to version 8 )
still on 7 here. Will they ever get 8 stabilized?

Pitchcontrol
Posts: 5
Joined: Fri Dec 25, 2009 12:40 pm

Re: Chrashes with Ableton 8.2

Post by Pitchcontrol » Sun Oct 03, 2010 12:14 pm

Install asio4all v2 driver from http://www.asio4all.com/ and select that one as audio driver, and I run live 8.2 in windows xp sp3 mode... I have less crashes
Last edited by Pitchcontrol on Mon Oct 04, 2010 6:42 am, edited 2 times in total.

KillaGraham
Posts: 2
Joined: Thu Aug 05, 2010 6:52 pm

Re: Chrashes with Ableton 8.2

Post by KillaGraham » Sun Oct 03, 2010 5:11 pm

Everything seems to work with mine pretty well, using The Bridge and such, however Ableton 8.2 crashes when I drag a video from a Finder window, into an audio track. Anyone else having a similar problem? :?

friend_kami
Posts: 2255
Joined: Mon May 29, 2006 10:10 pm

Re: Chrashes with Ableton 8.2

Post by friend_kami » Sun Oct 03, 2010 7:30 pm

how come the bug reporter implemented by ableton themselfes wants to send to the crash email, when everytime you get a reply on the forum about a crash from ableton themselfes they always want you to send it to the support?
it is confusing to say the least.

memphismodern
Posts: 1
Joined: Mon Oct 04, 2010 12:03 am

Re: Chrashes with Ableton 8.2

Post by memphismodern » Mon Oct 04, 2010 12:17 am

I'm running OSX 10.5.8 with the original mbox. Live 8.2 Crashes when I select the MBOX as the audio hardware. Yet it works just fine in Live 8.1.3.
I've sent the crash report to crashes. Any suggestions?

ScottV
Posts: 40
Joined: Tue Mar 31, 2009 6:01 pm

Re: Chrashes with Ableton 8.2

Post by ScottV » Mon Oct 04, 2010 3:57 am

"still on 7 here. Will they ever get 8 stabilized?"
If you've never used 8, then what are you talking about? 8 has numerous useful tools that make it worth upgrading to. It has its bugs but so did 7. How was your comment helpful or even though provoking? Did you honestly expect someone to say something like "June 12, 2011"?

"how come the bug reporter implemented by ableton themselfes wants to send to the crash email, when everytime you get a reply on the forum about a crash from ableton themselfes they always want you to send it to the support?
it is confusing to say the least"


Not every crash is a bug. They want to collect data so they can see trends that are happening in the software and be more proactive in problem solving rather than waiting for the forums to flood. It's a smart idea and it shows Ableton's trying hard to make sure they are as stable as possible.

chupachups
Posts: 62
Joined: Fri Oct 21, 2005 10:13 am

Re: Chrashes with Ableton 8.2

Post by chupachups » Mon Oct 04, 2010 11:04 am

Helo ScottV,

I understand that your reply is not for me ;-) but for the guys speaking about "Will Ableton company ever get 8 stabilized".

HoweverAs I am working in a CODE DEV team, I would like to answer about the DEVELOPEMENT of Code at large: I would like to pinepoint the fact that in dev team, you usually use DEV Code Quality Processes in order to release a code that won't usually crash (I am speaking of crashes not bugs).

The fact that Live8 contains more functions doesnot excuses the bugs/crashes (I put priority on crashes rather than bugs which I can live with). If you look at the forum, I noticed that since Ableton 8 is released a lot of people are complaining, even the boss of Ableton mentionned it in a video - This is very courageous of this guy and this is why I continue to trust Ableton company - But release 8.2 disappointed me : A soon as i installed the new version -> Crash. And to be honnest, the support team never answered to me yet!

All these issues may show that the DEV team doesnot control the version 8(code is too big?)...

For me Live 7 had less bugs but less functionality's :-( On the other hand, I never experienced a crash with Ableton Live 7.
For the crashes report - you are right. Excellent point again about Ableton Live Company.

Don't take my comment badly or criticism .. I like Ableton Live. but really, those issues reduce the trust I have in this tool and I am looking at Maschine from NI. I will try it by the end of month (not before because I am sure ableton live will release something before ;-) ) ...

Cheers!

EL-NiNo
Posts: 2
Joined: Mon Oct 04, 2010 4:16 pm

Re: Chrashes with Ableton 8.2

Post by EL-NiNo » Mon Oct 04, 2010 4:19 pm

I am a new user of Abelton Live 8 and have the newest version installed. I too am experiencing crashes. I use a Dell I5 quad core system running windows 7. I will get my log together and send it in. :?:

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