Joshua Lee wrote:
Okay, I have worked in tech support some, so that all makes sense to me. And, yes, some cooperation from the client is definitely necessary, or at least helpful, to solve their issues. However, in my case at least, it was quite rarely given by said clients- usually they called in and were pissed. I have been cussed out many times for problems that I had nothing to do with and had not even been given a chance to fix yet. And for all the times that I was verbally abused and/or confronted with total obstinance, I never remember having someone banned from calling back, and I worked this job for over a year...
is that ban official? heard it in here first time. but he's very rought and unfair against ableton now since what? well, since i know this forum..
More importantly, though, this is not regarding some hard to replicate bug, this is dealing with a feature that apparently at least 3 out of 4 users are not finding to work reliably and are not satisfied with. Beyond the poll results, other than 1 session (the very first time I tried it, lol. I think back with Live 4 maybe...) I personally have not ever had it work to a usable standard, not do I know anyone personally who has. One of my friends has had a release on Richie Hawtin's M_nus label and runs a techno label as well (I will talk to him and see if it is okay with him to post his name here later with an edit...), and he said he has never had it work for him, either. And he has tried various permutations of hardware, computers, etc. As a sidenote here, I think it may be quite telling that M_nus were using a primarily Native Instruments based setup for their Contakt tour, which involved many synced laptops, if I recall correctly.
this now, yes. but this back then, which made him so famous, was. he told he has crashes, and his sole explanation was that "i play some midiclips, wait, it crashes". and when asked for what setup he exactly used, he told, a macbook, some external hw, and live. live is at fault. yeah, that's about as detailed as not even posting anything. and he always denied that his descriptions where vague, unrelated, nonhelpful. instead, he continued with the bashing and all.
I would say that is is safe to say that it is broken, and at this point I am going to have to be shown some concrete evidence to the contrary to believe otherwise. I think Ableton would do well to admit that it is broken and move on, in order to save face here, otherwise they are painting themselves as shady and untrustworthy- or otherwise provide the proof to the contrary for everyone to see. IF it can be done, then show us how to do it (posted sticky, tutorial, video, etc.), or otherwise quit insulting our collective intelligence and alienating your paying customer base. Telling me about 3Phase's past exploits does nothing to either fix or help me understand the question at hand. Other than having some of his past Tresor releases, I do not know him at all, certainly not personally. I have no reason to support or denounce him other than the ideas/opinions he is espousing on this forum. I happen to agree with what he is saying, that's all. And the fact that he has more to say than just calling people a**holes and calling it a day, vindicates his position on this issue.
it's not completely broken as it works well enough for quite some people. but it doesn't for some others. the difference between those who can use it, and those who can't, are what is needed to know to fix it. he, again, denies.
So, while I can't speak for 3Phase (and he seems to do a pretty good job of that by himself, anyway, lol), I can speak for myself in saying that I definitely have better things to do with my time than waste it posting on a forum. If this wasn't important to me, I would not even bother...
he posts all the time (see his post count)
his only plan is to damage ableton as much as he can till they fix it (and i doubt he will then stop still bashing them, he will never get over the hurt they did to him by not being perfect). he's massively hurt. and acts like that, all the time.
but yeah, i want sync to be fixed. or actually, no, i want time based sync to be implemented. right now, it only has rythm based sync. and that has in the actual midi protocol definition flaws that can't be fixed (like if it misses a tick, they're out of sync. there's nothing you can do against that, as it would be against the midi protocol).
