Third party plugs

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loggi
Posts: 2
Joined: Tue Aug 04, 2009 6:51 pm

Third party plugs

Post by loggi » Sun Nov 07, 2010 9:32 am

I am having massive crash problems in 8.2.1 when loading more than one instance of the uhe synth ACE
Anyone with similar pobs.I am on windows xp pro-

dum
Posts: 2678
Joined: Tue Feb 09, 2010 10:51 pm

Re: Third party plugs

Post by dum » Sun Nov 07, 2010 3:09 pm

loggi wrote:I am having massive crash problems in 8.2.1 when loading more than one instance of the uhe synth ACE
Anyone with similar pobs.I am on windows xp pro-
hey loggi,

you will probably get more useful responses if you use a better more informative subject for this thread
Instead of something vague and ambiguous like 'third party plugs' you should change it to
"Uhe ACE crashing Live 8.2.1 on win XP - help"

also, try duplicating this thread in the 'support' section of the forum where you're more likely to get an ableton employee to respond. They'll probably ask you if you've emailed [email protected]
If you haven't, do.


Other than that I can't really help you mate, best of luck.
Pasha wrote:Thanks dum for being so precise.

Ableton_David
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Joined: Fri Aug 20, 2010 7:31 pm
Location: Ableton
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Re: Third party plugs

Post by Ableton_David » Mon Nov 08, 2010 11:11 am

Hi loggi, as dum suggested, it's a good idea for you to contact Ableton technical support here: http://www.ableton.com/support. This is generally the best course of action when you are experiencing crashes - due to the open nature of plug-ins and interfaces supported by Live, it's rare that any two crashing issues are exactly the same. Contact technical support will get you one-on-one help from one of our support team - it's a better way to diagnose a problem when you're having crashing issues.

It's also rare that crashing issues from one plug-in to another are due to the same reason - see dum's suggestion about narrowing down your subject line.

glitchrock-buddha
Posts: 4357
Joined: Fri Oct 14, 2005 1:29 am
Location: The Ableton Live Forum

Re: Third party plugs

Post by glitchrock-buddha » Mon Nov 08, 2010 12:16 pm

Also worth asking on the u-he forum at KVR. He responds quickly.
Professional Shark Jumper.

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