Authenticity of Live cannot be verified?

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JJV
Posts: 11
Joined: Wed Nov 11, 2009 3:32 pm
Location: USA

Authenticity of Live cannot be verified?

Post by JJV » Mon Nov 22, 2010 7:38 am

Every time I open Live I get this message: "Live wants to use your confidential information stored in "Ableton Services (service.ableton.com)" in your keychain. The authenticity of "Live" cannot be verified. Do you want to allow access to this item." I've allowed it and I've denied it but I keep getting this message every time I open Live. Anyone know what it means and does it make a difference. I started with 8.0 and updated to 8.0.9 and that's when I started getting this message. I wouldn't mind updating again, but I'm hesitant if I'm going to keep getting messages like this. Any help?

vicz
Posts: 663
Joined: Tue May 20, 2008 3:41 pm
Location: UK

Re: Authenticity of Live cannot be verified?

Post by vicz » Mon Nov 22, 2010 9:01 am

Happens to me every update, just click 'always allow' assuming you downloaded the update from Ableton's site.

JJV
Posts: 11
Joined: Wed Nov 11, 2009 3:32 pm
Location: USA

Re: Authenticity of Live cannot be verified?

Post by JJV » Tue Nov 23, 2010 4:23 am

Thanks. Is this assuming that one is always online? I'm rarely online when I'm working in Ableton. Of course I have tried allowing it while online, but then the next time I open I still get the same message.

gazmatron82
Posts: 16
Joined: Wed Jan 03, 2007 3:46 pm
Location: Melbourne, Australia
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Re: Authenticity of Live cannot be verified?

Post by gazmatron82 » Tue Nov 23, 2010 4:35 am

Yea when I first bought Ableton I was not online and had no easy access to the internet. Headache!! :x

JJV
Posts: 11
Joined: Wed Nov 11, 2009 3:32 pm
Location: USA

Re: Authenticity of Live cannot be verified?

Post by JJV » Tue Nov 23, 2010 6:10 am

I have internet access, but when I work on music I'm usually offline. What sucks is that it's a slow wifi connection which is a pain when Ableton updates are like 600mb.

vicz
Posts: 663
Joined: Tue May 20, 2008 3:41 pm
Location: UK

Re: Authenticity of Live cannot be verified?

Post by vicz » Tue Nov 23, 2010 11:28 am

Your keychain is held on your machine - it is used by OSX to store passwords, etc. Once you have clicked 'always allow' OSX will automatically authorise Live without you having to do anything. Live does not access the Internet when it is running & you don't need to be online.

JJV
Posts: 11
Joined: Wed Nov 11, 2009 3:32 pm
Location: USA

Re: Authenticity of Live cannot be verified?

Post by JJV » Wed Nov 24, 2010 5:44 am

Didn't know that. Thanks for the information!

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