"out of memory" crashes (Live 8.2.1)

[chrom]

hi,

i sometimes get "out of memory" errors which lead to crashes.
in my opinion a professional software should have a reliable memory organisation. it could refuse a new integration of a plugin or sample into the song. but a crashing isn't a sober programing.

are there anywhere in live a possibility to have look at a more or less detailed current memory usage inclusive the border?
so as a workaround the user could decide to remove a plugin / sample before opening a new one.

[stoneowl]

ya me too! i can't even use 8.2.1 try 8.2 its fast and rock solid on my dell, xp sp2 2gigs ram 1.67 ghz intel dual core.

contact technical support

good luck!

[Ableton_David]

Hi, both of you will want to contact Ableton technical support if you're having crashes: http://www.ableton.com/support. Thank you.

[megaball23]

^^^
did that, no answer.

[Ableton_David]

^^^
did that, no answer.

Please send me a PM with your support case number.

[megaball23]

theres no support case number because the support never answered on any of my two emails ([email protected]). 16.12.10

[Ableton_David]

theres no support case number because the support never answered on any of my two emails ([email protected]). 16.12.10

Emails to crashes do no to go to support - please send an email to [email protected]. Thank you.

[megaball23]

ok?
ill try that then!
thanks!

[socialjusticeman]

Surely every crash should be reported to support, though?

I've reported crashes constantly (sent about 380MB worth of crash report packs a few weeks ago) and nothing ever changes, nothing ever improves.

I still can't even approach 3GB of RAM usage without a crash. With 8GB of RAM, and no other program running, surely I should be able to get very close to 4GB before live has any memory probs.

I'm really looking at switching to Reaper for all my DAW tasks except performing live.

The thing is as solid as a rock with a 7GB set.

Why the hell can't I open a 3.5GB one in Live?

Fix it, for god's sake.