Index Failed: Database Disk image is Malformed

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4point26
Posts: 2
Joined: Fri Apr 13, 2007 5:20 pm

Index Failed: Database Disk image is Malformed

Post by 4point26 » Fri Apr 13, 2007 5:24 pm

I am new to Ableton Live. I Just got Live 6.0.1 yesterday. I have a Sony Vaio computer Intel(R), Pentium(R)4 Cpu 3.00Ghz and 1.99GB of RAM. My operating system is Windows XP Home Edition version 2002 SP2. My audio hardware is M-Audio Firewire Solo with driver 5.10.0.5036.
I am constantly getting a window that states: Index Failed: Database Disk image is Malformed, when I try to arm an audio track for recording. The audio track does not arm for recording.

Please Help

Amaury
Posts: 5885
Joined: Mon Mar 20, 2006 6:59 pm
Location: Ableton Headquarters
Contact:

Post by Amaury » Sat Apr 14, 2007 8:39 am

Hello,

First, update your version of Live to 6.0.7, here:
http://www.ableton.com/latest_versions

Then, do you have administrative rights on your computer? Look into the Preferences, File/Folder tab, where is your Library located, and also where is the temporary folder for audio files.

Regards,
Amaury
Ableton Product Team

4point26
Posts: 2
Joined: Fri Apr 13, 2007 5:20 pm

Post by 4point26 » Sun Apr 15, 2007 8:59 pm

I updated to 6.0.7 on April 13 and this still occured. So, I had sent an e-mail and received an e-mail back within 20mins. The solution solve my porblem perfectly this same day.

Here is what was sent for future members. Just in case.

"-make sure Live is NOT running
-trash the 'cache' folder which can be found here:

c:/documents and settings/[username]/application data/ableton/cache

Note that on some Windows systems the application data folder is hidden
by default. Here is what you have to do to make it visible:

1. Launch Windows Explorer (not Internet Explorer!).
2. Select 'Tools -> Folder Options -> View'.
3. Check 'Show hidden files and folders'.


Let me know if this helps.

Best regards,

Nico Starke
Ableton Support"

Thanks for the post and great support response.

parkster
Posts: 2
Joined: Thu Jul 05, 2007 6:51 am

same problem vista

Post by parkster » Thu Jul 05, 2007 6:52 am

Hi I have the same problem but using vista,

Can anyone help me please!!!

parkster
Posts: 2
Joined: Thu Jul 05, 2007 6:51 am

Post by parkster » Wed Jul 11, 2007 9:01 pm

i also have had a similar problem.

Live keeps crashing ungracefully,

I can't reboot my computer, have to switch it off.

After a couple of goes of this my vista install becomes corrupted and I have to re-install.

One of the rror messages has been unable to create cache directory (or something similar)

I'm using home premium vista with m-audio firewire 4-10

i'm now on my third fresh vista install. Vista sucks

Jasu
Posts: 5
Joined: Thu Mar 29, 2007 7:48 am

Post by Jasu » Mon Nov 12, 2007 5:03 pm

I started to have this in os x after upgrading to 6.0.10

re-install didn't solve it.

cwarken
Posts: 1
Joined: Wed Mar 10, 2010 6:49 pm

Re: Index Failed: Database Disk image is Malformed

Post by cwarken » Wed Mar 10, 2010 6:51 pm

Hey, i have the same problem ocurring on my mac, i don´t have a folder called application data, as 1. i have a mac, and 2. my language is set to german, every time, ableton tries to install the instruments and all the rest, it cancels the installation saying : database disk image is malformed. I can only use the drum rack section of the library, so please help, thanks

Christian

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Re: Index Failed: Database Disk image is Malformed

Post by kleine » Thu Mar 11, 2010 8:29 am

Hello,

Please send us your Log.txt file from
/User/Library/Preferences/Ableton

-> [email protected]

Best,
Christian

neuronaut
Posts: 174
Joined: Mon Feb 25, 2002 1:16 am
Location: San Francisco

Re: Index Failed: Database Disk image is Malformed

Post by neuronaut » Sun Jul 03, 2011 4:51 pm

I get this too. I'm using Live 8.2.2 - I just swapped the drives that all my data was on. (I moved it to a 2nd internal in my macBook pro).

I'm going to try:
- finding and deleting any Ableton index files I might find.
- completely reinstalling
The world is sound.

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