Can't Install Suite 8

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Locked
Syncretia
Posts: 328
Joined: Tue Jun 14, 2011 9:34 pm
Location: Melbourne
Contact:

Can't Install Suite 8

Post by Syncretia » Thu Aug 11, 2011 9:29 am

I just bought Ableton Suite 8. I went to install on Windows 7 64 Bit (all the latest Windows updates Sp1) and I get "These files can't be opened" - "Your Internet security settings prevented one or more files from being opened.". I have uninstalled my virus software, and I have tried running the app as administrator. I also turned off internet security in Internet Explorer.
Download and listen @ http://www.syncretia.com

MatthiasSpeck1
Posts: 8
Joined: Thu Aug 11, 2011 4:13 pm
Location: Berlin
Contact:

Re: Can't Install Suite 8

Post by MatthiasSpeck1 » Thu Aug 11, 2011 4:18 pm

I think "She Luser" is right with the suggestion to download all files first. Live usually works perfect on 64 Bit systems. Windows 7 64 bit is collecting all 32 bit programs in a special 32 bit programs folder.
Roland TR-727, Mac Book 2.2 Ghz Dual Core, 4GB RAM, INTEL SSD, Live 8.2.2, NI AUDIO KONTROL1

Syncretia
Posts: 328
Joined: Tue Jun 14, 2011 9:34 pm
Location: Melbourne
Contact:

Re: Can't Install Suite 8

Post by Syncretia » Sat Aug 13, 2011 10:54 pm

Thanks guys. False alarm.

It wasn't a problem with Ableton. What happened was this

-AVG told me I had a dodgy registry entry and recommended that I delete it
-AVG couldn't delete it, so I did
-Then the error started coming up all over the place on all installers including Ableton
-It turns out with the above registry entry Windows won't install anything
-So I created a new user profile and now I can work again.

Basically, my old user profile is now corrupt.

But I would like to resurrect my profile. Anybody got any ideas?
Download and listen @ http://www.syncretia.com

Locked