How about a better forum?

[Forge.]

Personally I always use the "view new posts" link so it makes no difference to me which forum it's in.

But actually I usually find that most clear, concise questions already have 2 or 3 responses by the time I even see them, because there are so many more users now than there used to be, someone usually has an answer pretty quickly.

So with that said, Grant or Muzik4machines - now you have our attention, do either of you have specific threads that haven't been answered that you are referring to?

We might as well discuss them now that we've spent 2 pages talking about this!

[Muzik 4 Machines]

if you ask:
http://forum.ableton.com/viewtopic.php?f=1&t=171998 for some latency issues i find abnornal

and the sempiternal red box thing
http://forum.ableton.com/viewtopic.php?f=2&t=171047

and this one about the remote using MIDI channels whatever port they are on, which is a real PITA as its really easy to have conflicts
http://forum.ableton.com/viewtopic.php?f=2&t=171055

and i know its a good ressources forum, its just people seem to just don't care to help, at least on KvR you get flamed, here you get 6 views on the thread

[Forge.]

if you ask:
http://forum.ableton.com/viewtopic.php?f=1&t=171998 for some latency issues i find abnornal

and the sempiternal red box thing
http://forum.ableton.com/viewtopic.php?f=2&t=171047

and this one about the remote using MIDI channels whatever port they are on, which is a real PITA as its really easy to have conflicts
http://forum.ableton.com/viewtopic.php?f=2&t=171055

and i know its a good ressources forum, its just people seem to just don't care to help, at least on KvR you get flamed, here you get 6 views on the thread

I tried to answer what I could there, but as I say, the first one is a support issue, the other 2 I think you maybe didn't get a reply because you went straight into the meat of it and it wasn't that clear from the outside at first what you were actually talking about - the APC one in particular didn't even mention that it was about the APC and it took me quite a bit to figure out what you were talking about - and I don't have an APC so then I couldn't help anyway!

In my experience on this forum people jump in with answers really quickly when they are straight forward, but none of those 3 were straight forward so you really have no option to wait and hope someone who knows sees it.

But actually you could go direct to the horses mouth and even get on the phone to Ableton support and they will talk you through it better than anyone. A lot of people seem to forget that there are support phone numbers.

[Warrior Bob]

and i know its a good ressources forum, its just people seem to just don't care to help, at least on KvR you get flamed, here you get 6 views on the thread

I don't think anyone will accuse me of not caring to help. But I remember seeing these thread titles and I also remember not clicking on them because it wasn't clear what they were even about. I had no idea if I might know the answer and there were lots of other questions I figured were more worth my time. So I read those instead. I suspect others did the same.

If you want more than a few readers, you need to make it a thread worth reading. I have looked at your links and your questions actually appear to be pretty worthwhile, but only once I can figure out what you're actually asking.

Here are the question titles:
track input vs external fx/inst latency
assigning the cue knob to vertical red box position
midi remotes by channels not port???

It's not immediately clear what context any of these are in. I thought the first question was going to be about built-in latency in external hardware, the second one didn't make any sense until I saw the question and realized it was about the APC, and the last one just confused me. When I see titles like these I presume that the questions don't have any effort behind them. This obviously wasn't the case (your questions are actually pretty well-researched) but there wasn't any way to tell that up front. And few people are going to click every thread title to find out.

I'd recommend something like this for the same questions:
Input latency different from External Effect latency. Is this a bug?
APC40: Is there a way move the red box with the cue knob?
Can MIDI mapping differentiate between controllers?

It's very clear to me up front whether I have a chance of answering them (no, yes, and yes, respectively). And for the one I definitely don't know, I'm interested in the answer. I would have read every one of those threads if these were the titles.

I hope this is helpful, I'm not trying to call you out over it, but rather just to help you get some better answers.

EDIT: fixed spelling

[Muzik 4 Machines]

i'll change my titles, english is not my native language, thanks a lot for reading and answering them

[Der_Makrophag]

Thats a big issue! Just think about those "help please" or "my Live 9 wishlist" threads...

English a language that is, after all foreign (in the sense of not-native) to many people here.
That makes it difficult for those people to specify their question in few words. But it makes thread titleing very important on the other side, for the other users who need a clear language to understand.

But I do not think this would change, unless someone goes through all the threads and renames them...

[peter181]

Hey why not link the feature wishlist to the manual or the help system. Like, click an arpeggiator in Ableton, then go to help->send request. Or just have a big picture of Ableton to click on in place of the forum.

[H20nly]

just have a big picture of Ableton to click on in place of the forum.

that's the way to go right there. they should know what you want before you want it anyway. enough of this idle chatter!

[ShenShenDrax]

I don't think ableton need to dedicate resources to answering questions on the forum. They would be better off using those resources as moderators. The problem I've always had lurking on this forum is that it's noisy.

If someone posts "URGENT PLZ HELP!!!!!!!!!!!!!!!!!!!!!" in the tips and tricks subforum, then that should be deleted.

If someone posts a question that has been repeated many times, then the post should be deleted and the user informed of the correct thread.

There are some knowledgeable and helpful people on here who are happy to answer new questions. Keeping the forum noisy means that those people are swamped by bullshit.

[Der_Makrophag]

I don't think ableton need to dedicate resources to answering questions on the forum. They would be better off using those resources as moderators. The problem I've always had lurking on this forum is that it's noisy.

If someone posts "URGENT PLZ HELP!!!!!!!!!!!!!!!!!!!!!" in the tips and tricks subforum, then that should be deleted.

If someone posts a question that has been repeated many times, then the post should be deleted and the user informed of the correct thread.

There are some knowledgeable and helpful people on here who are happy to answer new questions. Keeping the forum noisy means that those people are swamped by bullshit.

Thats what I wanted to say basically. You're right!!!

[Grant Carlisle]

Muzik 4 Machines

do you think i'm a moron? do you really think i havent googlebinged the shit out of my question? how many people reack page 100 of google results to try to find an answer? I do before i even post on a forum, which means if i post here, i'm just desperate for any answer and ableton will never help someone hack their remote script, hell, they make everything to break custom scripts on every update

Agreed. I find it funny, that if you ask a question people assume, that you do not know what you're doing. That is just ignorance.

[Grant Carlisle]

this is still alot more information on this forum. i like to search some older articles when i get bored of the current stuff. like a new perspective from the past

I even do that before i post a question. I honestly don't believe that i'm going to change any ones mind. I was just venting. that is why i started this post. It's funny people get more excited over drama then they do about making music.

[Grant Carlisle]

Personally I always use the "view new posts" link so it makes no difference to me which forum it's in.

But actually I usually find that most clear, concise questions already have 2 or 3 responses by the time I even see them, because there are so many more users now than there used to be, someone usually has an answer pretty quickly.

So with that said, Grant or Muzik4machines - now you have our attention, do either of you have specific threads that haven't been answered that you are referring to?

We might as well discuss them now that we've spent 2 pages talking about this!

No... I just took the launch pad back. I spent way to much time and energy trying to get it to work with my APC.
But if you feel like posting a reply in order to help others here is the thread http://forum.ableton.com/viewtopic.php?f=4&t=160777