8.2.6 will not open!

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ze2be
Posts: 3500
Joined: Mon Apr 12, 2004 2:17 am
Location: Europe

8.2.6 will not open!

Post by ze2be » Thu Dec 01, 2011 10:40 am

Hi!
It appears ive messed something up here.
While I wait for support, maybe someone can help:


Platform: XP sp3
Live version: Live Suite 8.2.6 + M4L
Problem: Live shuts down on program launch
What triggered the behavior:
Deleted a few older update instals, but kept 8.2.1 and 8.2.6
Tested solutions:
I tried to uninstall, reboot and re-install 8.2.6, but it still will not launch.
The Live Library from all previous installs are untouched
Possible reasons:
The latest installs was program update only, without content. Its likely I deleted something important. I installed the full version of 8.2.6 with all the content, but it still will not start.

Bainesy
Posts: 47
Joined: Sun Nov 22, 2009 11:30 am
Contact:

Re: 8.2.6 will not open!

Post by Bainesy » Thu Dec 01, 2011 12:11 pm

Off the top of my head here - perhaps you could research this more though:

I think 8.2.3 (or around that) had a major change and you NEED it OR you need to download the complete update package.

Since you've uninstalled, I'd say you can solve your problem by downloading the complete package and re-installing. Infact I think it tells you when you are about to download the update which version you need to have (could even be 8.1.3? I think it's got a .3 in it anyway - lol...

I wish you luck - sucks when live won't work!!!
Using Ableton for Composing/Remixing/DJing
Macbook 2.26GHz/8GB/500GB/7200rpm/OSX Lion
ZeRO SL MkII & Launchpad
Reloop 10tion - Behringer Truth 1030A's - Sennheiser HD280's
Ableton Suite 8.2.2 - Automap Pro 3.7
http://soundcloud.com/jbainesy

ze2be
Posts: 3500
Joined: Mon Apr 12, 2004 2:17 am
Location: Europe

Re: 8.2.6 will not open!

Post by ze2be » Thu Dec 01, 2011 2:39 pm

Bainesy wrote:Off the top of my head here - perhaps you could research this more though:

I think 8.2.3 (or around that) had a major change and you NEED it OR you need to download the complete update package.

Since you've uninstalled, I'd say you can solve your problem by downloading the complete package and re-installing. Infact I think it tells you when you are about to download the update which version you need to have (could even be 8.1.3? I think it's got a .3 in it anyway - lol...

I wish you luck - sucks when live won't work!!!
Thanks!!
Yes, I must have uninstaled a nesesary older version. Maybe its 8.2.3.. I did however install the full 8.2.6 version again, but it still will not start the program. Hmm.

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