Drop down menus (nasty issue)

Discuss music production with Ableton Live.
Post Reply
IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Drop down menus (nasty issue)

Post by IamAgar » Thu Aug 23, 2012 8:09 pm

Hello boys and girls (are there any?),

I experience an issue with the long drop down menus such as input track selectors or hierarchical devices menu. I cannot scroll inside them. So if the menu goes beyond my screens real estate, well it's just unreachable. I thought it was due to my second screen being hooked up but it persist even if I disconnect the damn thing. Is there a workaround? Anyone experiencing the same problem?

Cheers

Tone Deft
Posts: 24152
Joined: Mon Oct 02, 2006 5:19 pm

Re: Drop down menus (nasty issue)

Post by Tone Deft » Thu Aug 23, 2012 8:36 pm

weird. which language version is it? can you post a screenshot? contact [email protected].
In my life
Why do I smile
At people who I'd much rather kick in the eye?
-Moz

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Thu Aug 23, 2012 9:28 pm

English Version, Sir. By the way, I can go lower in the menu with arrow keys but I'm unable to see at what item I currently am as it will be beyond the screens real estate. So the menu is there but I cannot scroll it.

https://plus.google.com/photos/11378094 ... 2635960529

Tone Deft
Posts: 24152
Joined: Mon Oct 02, 2006 5:19 pm

Re: Drop down menus (nasty issue)

Post by Tone Deft » Thu Aug 23, 2012 10:08 pm

I don't have Live in front of me (at work) but can check at home. I believe mine scrolls.

to see if it's some preferences setting try deleting/hiding/moving your preferences.cfg file.
In my life
Why do I smile
At people who I'd much rather kick in the eye?
-Moz

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Thu Aug 23, 2012 10:11 pm

Hey Tone Deft,

Thanks for the suggestion. Can you remind me where to find the file in MacOSX Lion?
Also, if I store it elsewhere and close and reopen Live, will it automatically recreate the file?

Tone Deft
Posts: 24152
Joined: Mon Oct 02, 2006 5:19 pm

Re: Drop down menus (nasty issue)

Post by Tone Deft » Thu Aug 23, 2012 10:15 pm

I don't speak Mac but a search on "preference.cfg mac" brought up some hits.

search.php?keywords=preference.cfg+mac& ... mit=Search

I don't know if it will recreate it.

another thing to try is to hold down shift while Live launches to get it to give you a clean project with no settings. I don't know exactly how many or which settings are set to default but it's an easier thing to try.
In my life
Why do I smile
At people who I'd much rather kick in the eye?
-Moz

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Thu Aug 23, 2012 10:36 pm

Ok neither the shift thing nor the preferences one didn't do the trick. Just so you know, it'll actually recreate the preferences file automatically.

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Fri Aug 24, 2012 9:28 am

Ableton Live 8.3.3 English version.

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Fri Aug 24, 2012 10:17 am

Thank you,

I'm using 1440x900 screen resolution. The internal Ableton Live zoom is set to 100%.

Tone Deft
Posts: 24152
Joined: Mon Oct 02, 2006 5:19 pm

Re: Drop down menus (nasty issue)

Post by Tone Deft » Fri Aug 24, 2012 3:45 pm

wonder if it's because you don't have the latest version of some helper software like java or Quicktime or I don't know what. Quicktime comes up from time to time but that's for decoding audio. it's the scroll bar that's missing.
In my life
Why do I smile
At people who I'd much rather kick in the eye?
-Moz

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Fri Aug 24, 2012 10:02 pm

The system software update doesn't show any available items for me to download, if this helps.
Should I open a ticket with the support team?

fishmonkey
Posts: 4479
Joined: Wed Oct 24, 2007 4:50 am

Re: Drop down menus (nasty issue)

Post by fishmonkey » Fri Aug 24, 2012 11:07 pm

looks like a bug to me, i would contact Ableton support...

IamAgar
Posts: 25
Joined: Thu Jul 19, 2012 9:38 pm
Location: Belgium / Brussels

Re: Drop down menus (nasty issue)

Post by IamAgar » Sat Aug 25, 2012 8:56 am

Ok, done. I believe they won't come back to me during the week end. Thanks to all those who participated. I'll keep you informed.

Post Reply