Troubles getting Live 5 serial

Ambioun - Techno Man · Post by **Ambioun - Techno Man** » Sun Jul 24, 2005 3:45 am

only a little more than 24 hours

not too too long

amo · Post by **amo** » Sun Jul 24, 2005 9:42 am

Vance wrote:I bought Live 4 after June 1, so I got an email this morning saying my Live 5 serial number was available at www.ableton.com/upgrade

So I went there feeling quite good! But after entering my Live 4 serial on there, it asked me what pack I'd like to upgrade to, and all my credit card details etc... which I'm pretty sure I'm not supposed to see...

Abletonians - how do I claim my Live 5 serial without entering credit card details etc? I think the problem is that I registered my Live 4 serial but I never installed & unlocked Live 4, because by the time I bought it it was already in full public beta...

I have just unlocked Live 4 in the last half hour or so but the upgrade page is still asking me to enter credit card details & stuff... Any help would be very much appreciated!

Isn't your Live 5 serial waiting for you in your registration page ? I bet it is...

Cheers,
amo

andzw · Post by **andzw** » Sun Jul 24, 2005 10:21 am

amo wrote:
Isn't your Live 5 serial waiting for you in your registration page ? I bet it is...

Cheers,
amo

I bet it's not. Having exactly the same problem. Ordered it last week thinking I would get 5 as that is what it said. Apparently not.

Vance · Post by **Vance** » Sun Jul 24, 2005 1:12 pm

amo - it's not... not on the registration page, not on the upgrade page, nowhere... why couldn't at least 1 guy work at their office over the weekend to help with the initial jitters! monday can't come quickly enough...

Vance · Post by **Vance** » Mon Jul 25, 2005 9:15 am

*bump*

Would be really great if one of the Abletonians could help out in this, now that we're all back for another week

Ambioun - Techno Man · Post by **Ambioun - Techno Man** » Mon Jul 25, 2005 9:16 am

Well its 11AM over in germany so they are bound to be back

ITS 4AM OVER HERE.

I went to sleep but woke up at 4AM so here I am!

Vance · Post by **Vance** » Mon Jul 25, 2005 11:46 am

All sorted now, downloading 5.0.1 as i type...

For all the kids out there - the lesson is, when you're buying the old version during the "free update!" period for the impending new one, register your serial AND unlock a copy of Live with it... if you just register like me then you'll be up for daaaaays of paaaain while u wait for everything to be sorted out

pev · Post by **pev** » Mon Jul 25, 2005 1:17 pm

I rang just now to check whats going on - official line "Theres a problem with the database, try again on the upgrade web page tomorrow morning to see if it works".

Ok!

~Pev

Troubles getting Live 5 serial

Re: Troubles getting Live 5 serial

Re: Troubles getting Live 5 serial