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 Post subject: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 8:29 am 

Joined: Sun Nov 30, 2008 3:27 pm
Posts: 299
For those of you that use Windows....when Live crashes I ALWAYS have to completely restart my computer before Live will open again. If I don't restart my computer the Live icon does not open Live when I click on it. Are you guys experiencing the same? Is the a reason why this happens,...and most importantly is there a way to get Live to respond without a complete restart?


Thanks

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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 9:28 am 

Joined: Wed Mar 16, 2011 4:24 pm
Posts: 12
Yes, the same thing has happened to me (yesterday, several time - never before :cry: ). It is because the Ableton Live process is still running. I cannot even close it through Task Manager, so I have to reboot.

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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 1:57 pm 

Joined: Thu Feb 26, 2009 4:25 pm
Posts: 1220
Location: New Jersey, USA
The first thing I would check is whether all of the MIDI devices connected to your computer have been closed correctly. One way to do this might be to run another MIDI application such as MIDI OX and see whether it is possible to communicate with every device. If it is not, try disconnecting the hanging device. Doing so might allow Live to terminate.


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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 2:13 pm 

Joined: Sun Nov 30, 2008 3:27 pm
Posts: 299
ark wrote:
The first thing I would check is whether all of the MIDI devices connected to your computer have been closed correctly. One way to do this might be to run another MIDI application such as MIDI OX and see whether it is possible to communicate with every device. If it is not, try disconnecting the hanging device. Doing so might allow Live to terminate.



Hi, thanks for the reply. Are you on Windows and are you saying that you have used your process to enable Live with rebooting?

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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 2:45 pm 

Joined: Thu Feb 26, 2009 4:25 pm
Posts: 1220
Location: New Jersey, USA
Upright wrote:
Hi, thanks for the reply. Are you on Windows and are you saying that you have used your process to enable Live with rebooting?

I haven't had the specific problem you've had, but in the past I have had programs fail to terminate and have sometimes been able to resolve the problem by finding a USB MIDI device that was refusing to accept a close request and disconnecting it.

So, although I'm not saying explicitly that your problem has a similar cause, I am suggesting that it is an avenue worth exploring.


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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 3:20 pm 

Joined: Sun Nov 30, 2008 3:27 pm
Posts: 299
ark wrote:
Upright wrote:
Hi, thanks for the reply. Are you on Windows and are you saying that you have used your process to enable Live with rebooting?

I haven't had the specific problem you've had, but in the past I have had programs fail to terminate and have sometimes been able to resolve the problem by finding a USB MIDI device that was refusing to accept a close request and disconnecting it.

So, although I'm not saying explicitly that your problem has a similar cause, I am suggesting that it is an avenue worth exploring.



I understand and will definitely give it a try should I have the problem in the future.

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 Post subject: Re: Windows users: Crash question
PostPosted: Sun Apr 28, 2013 6:42 pm 

Joined: Fri Jan 11, 2013 5:39 pm
Posts: 12
I`m using the Live 8.4 64bit version on Windows 8, and it does crash a lot! Last time it crashed the whole system, but this only happened once. Usually a restart will do.
I even sent them the crash report and really hope they do get a grip on it!!


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 Post subject: Re: Windows users: Crash question
PostPosted: Mon Jul 01, 2013 7:27 am 

Joined: Fri Jul 04, 2008 8:38 am
Posts: 111
Location: Dallas, TX
I am having the same issue on Windows 7 with Live 9.
Task Manager will not let me force-quit Live's process. I have to wait 5-10 minutes before it does on its own. Very frustrating. Any new insights on this?

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 Post subject: Re: Windows users: Crash question
PostPosted: Mon Jul 01, 2013 8:25 am 

Joined: Tue Jun 15, 2010 10:46 am
Posts: 1420
I think asio driver hasn't released the process of Live.

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 Post subject: Re: Windows users: Crash question
PostPosted: Mon Jul 01, 2013 9:07 am 

Joined: Fri Feb 27, 2009 7:18 pm
Posts: 94
I get this every time Live 8 crashes on Windows 8. Since 8.4 is crashing more than ever, that is often (well, not so often recently because I've become fed up with it). Reaper, Renoise and Audiomulch don't tie up the System that way when they crash, so while I've read about other DAWs leaving a 'zombie process' after a crash, Live is the only one that does it on my system.

Also, like others, the process can't be killed in the task manager. You have to reboot or log off and on again. Just logging off and on again is a bit faster than a reboot and usually solves it.


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 Post subject: Re: Windows users: Crash question
PostPosted: Mon Jul 01, 2013 12:15 pm 

Joined: Sun Nov 30, 2008 3:27 pm
Posts: 299
wasoota wrote:
Just logging off and on again is a bit faster than a reboot and usually solves it.



Thanks for the information....I'll be sure to give it a try the next time I have a crash.

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