Multiple shades of gray/white

Discuss Push with other users.
re:dream
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Re: Multiple shades of gray/white

Post by re:dream » Sat Jul 13, 2013 1:34 pm

I must say I don't really notice it. There are very subtle difference in the shades of white, but they are so slight that it's hardly possible to tell...

Guillermo Barrancos
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Re: Multiple shades of gray/white

Post by Guillermo Barrancos » Sun Jul 14, 2013 12:09 pm

The Finn wrote:I must say I don't really notice it. There are very subtle difference in the shades of white, but they are so slight that it's hardly possible to tell...
Some people, like you, are lucky and receive units that are better calibrated.
Just like their DEMO units they used at the shows and sent to artists / trainers before it went on sale.

That´s especially why people are allowed to be pissed. Because it´s downright false advertising.
As Ableton themselves made sure they used units that were perfectly calibrated to hide the issue.

Hence why I hold off on Push and no longer interested. At least not until I see reports that Ableton has admitted the fault and has addressed it and/or offers a manual calibration solution for existing users.

fishmonkey
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Re: Multiple shades of gray/white

Post by fishmonkey » Mon Jul 15, 2013 5:20 am

Guillermo Barrancos wrote: That´s especially why people are allowed to be pissed. Because it´s downright false advertising.

Hence why I hold off on Push and no longer interested.
ffs, you don't even own a Push. from where does this anger come that drives you to keep banging on about it ad infinitum???

re:dream
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Re: Multiple shades of gray/white

Post by re:dream » Mon Jul 15, 2013 10:57 am

I've spent the weekend with my Push 8)

All I can say, it's worth the wait, and worth the money.

I don't know about making-music-without-referring-to-the screen. That could work

But note mode rocks. I really see what they mean when they say Push is not a midi controller but an instrument. It can be every bit as expressive as playing a keyboard. More limited than a keyboard in some ways, but very powerful in others.

So, yes, I understand the frustration associated with the amateurish product roll out. But walking away in a fit of pique... it's your loss.

thronechild
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Re: Multiple shades of gray/white

Post by thronechild » Mon Jul 15, 2013 12:49 pm

Put push in drum rack mode, step sequence two notes, one on a pad that is pink and one on a pad that is white. Adjust the velocity by holding the pad down and turning the velocity knob, try to match the velocity through the push controller only without looking on screen. Since the pads are not uniform in color you will be unable to match velocity. This is a functionality issue so abletons claim the usability is unaffected is wrong the colors do affect performance.

Even if you do this by looking at the screen, push does not auto update the screen to show the note being adjusted so you can't work around it by looking on screen, especially on longer loops.

deva
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Re: Multiple shades of gray/white

Post by deva » Tue Jul 16, 2013 4:46 am

Bobbyandreano wrote:It's a QC issue at the LED component level with no calibration method to be offered.

"Hi there,
Thanks for the feedback and for taking the time to communicate with us about Push. Regarding the LEDs, please understand that it is difficult to maintain perfectly consistent color across 64 pads. We conducted extensive usability testing with Push, and found that the minor variances in brightness did not detract from Push's usability. Additionally, please note that, due to the nature of RGB LEDs, variances in color may appear more pronounced when the LEDs are set to white.

If you have any questions or if there is anything else we can help you with, please just ask.

Best regards,
Ableton Support"
Minor variations in brightness would not detract... I just received my Push and the variations are huge. Some pads are so pink they look like they are supposed to be that color just like the blue ones are supposed to be blue. The pinkest ones are as pink as the blue ones are blue. That is NOT a minor variation.

deva
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Re: Multiple shades of gray/white

Post by deva » Tue Jul 16, 2013 4:55 am

warp100 wrote:Here's mine in case anyone's interested. This was from the July 5th shipment. I have not modified this image in any way, and it was taken with the power supply plugged in in a lit room with and iPhone 5: http://imgur.com/h7ZgYZf

That is about the same as mine...

Buleriachk
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Re: Multiple shades of gray/white

Post by Buleriachk » Tue Jul 16, 2013 5:56 am

That is really, really too bad; I understand your pain.

That unit should definitely not been released to the market. I love ableton, but MiGod! I just can't believe that this isn't an easily fixable quality control problem.

It CAN'T be that fricken hard to make a white LED. My APC40 just lost two fader tracks, and I was seriously thinking about a Push, but I sure as heck am going to wait unless the dealer can assure me I won't get one that looks like THAT!
warp100 wrote:Here's mine in case anyone's interested. This was from the July 5th shipment. I have not modified this image in any way, and it was taken with the power supply plugged in in a lit room with and iPhone 5: http://imgur.com/h7ZgYZf

Guillermo Barrancos
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Re: Multiple shades of gray/white

Post by Guillermo Barrancos » Tue Jul 16, 2013 7:10 am

fishmonkey wrote:
Guillermo Barrancos wrote: That´s especially why people are allowed to be pissed. Because it´s downright false advertising.

Hence why I hold off on Push and no longer interested.
ffs, you don't even own a Push. from where does this anger come that drives you to keep banging on about it ad infinitum???
I wasted money on upgrading from Live 6 to Live 9 in anticipation of Push!
I wasn´t even using Live anymore for quite some time, but took the plunge to upgrade to Live 9 to be able to use Push when it came out! :evil:

Buleriachk
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Re: Multiple shades of gray/white

Post by Buleriachk » Tue Jul 16, 2013 7:27 am

I wasted money on upgrading from Live 6 to Live 9 in anticipation of Push!
I wasn´t even using Live anymore for quite some time, but took the plunge to upgrade to Live 9 to be able to use Push when it came out! :evil:
I did that too (from Live 8 to l9 Suite), although it wasn't a waste; but the delay and now the LED's made me purchase a Launchpad S and a Maschine (which I am very, very happy with). My APC40 lost two faders, though, and I'm trying to think about what to do about that; pulling it apart is a real PITA, and replacing it isn't all that expensive these days. (I have a nanoKONTROL with ME_nanoKONTROL which gets me the basic mixing control surface).

But my use is mostly limited to creating and using backing clips/tracks for solo guitar.

I think Push will eventually be dynamite! when Ableton gets everything addressed, as I'm sure they will. I'm following this forum, though, because it is an important musical instrument - I just don't think it is worth $600 at its current level of quality control.

But I will get one eventually....

Ableton_David
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Re: Multiple shades of gray/white

Post by Ableton_David » Tue Jul 16, 2013 8:41 am

Guillermo Barrancos wrote:
The Finn wrote:I must say I don't really notice it. There are very subtle difference in the shades of white, but they are so slight that it's hardly possible to tell...
Some people, like you, are lucky and receive units that are better calibrated.
Just like their DEMO units they used at the shows and sent to artists / trainers before it went on sale.

That´s especially why people are allowed to be pissed. Because it´s downright false advertising.
As Ableton themselves made sure they used units that were perfectly calibrated to hide the issue.

Hence why I hold off on Push and no longer interested. At least not until I see reports that Ableton has admitted the fault and has addressed it and/or offers a manual calibration solution for existing users.
This isn't true - the Push units used in our videos/photos/demos go through the same process as the units for sale.

Ableton_David
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Re: Multiple shades of gray/white

Post by Ableton_David » Tue Jul 16, 2013 8:45 am

Guillermo Barrancos wrote:
fishmonkey wrote:
Guillermo Barrancos wrote: That´s especially why people are allowed to be pissed. Because it´s downright false advertising.

Hence why I hold off on Push and no longer interested.
ffs, you don't even own a Push. from where does this anger come that drives you to keep banging on about it ad infinitum???
I wasted money on upgrading from Live 6 to Live 9 in anticipation of Push!
I wasn´t even using Live anymore for quite some time, but took the plunge to upgrade to Live 9 to be able to use Push when it came out! :evil:
I encourage you to head to a shop and try out a floor demo Push for yourself. In my experience, photos tend to exaggerate color variances in ways that aren't noticeable when you're looking at it - not mention difference in lighting/saturation/etc.

re:dream
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Re: Multiple shades of gray/white

Post by re:dream » Tue Jul 16, 2013 8:58 am

This is true. I took a picture of my unit and the LEDs appear pink. Whereas in real life they are the faintest faintest pink shade of off-white.

deva
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Re: Multiple shades of gray/white

Post by deva » Tue Jul 16, 2013 9:30 am

Ableton_David wrote:
Guillermo Barrancos wrote:
I wasted money on upgrading from Live 6 to Live 9 in anticipation of Push!
I wasn´t even using Live anymore for quite some time, but took the plunge to upgrade to Live 9 to be able to use Push when it came out! :evil:
I encourage you to head to a shop and try out a floor demo Push for yourself. In my experience, photos tend to exaggerate color variances in ways that aren't noticeable when you're looking at it - not mention difference in lighting/saturation/etc.
The Push I just received looks in person just like the more extreme photos posted here in the forum. THe photos are accurate and not exaggerated... at least in my case. I think you folks at Ableton are trying to minimize the problem and that seems somewhat deceptive to me. The photos are an accurate representation of my Push and other people have said the same thing. You should acknowledge that is the case.

I have 8-9 pads that are so pink that they look as pink as the blue pads look blue. When I showed Push to a friend, and explained what the blue pads were for, they asked what the pink pads were for. It is nothing like a minimal variation.

Besides the pad color problem, I am quite liking Push so far.

sowhoso
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Re: Multiple shades of gray/white

Post by sowhoso » Tue Jul 16, 2013 12:11 pm

hey Ableton_David
the pink pads on my Push are very obvious, no subtlety here

anyway i changed the colors:

Image

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