Unable to download Live Suite

[jbw]

I went all out and upgraded to Live Suite, but every time I try to download it stops with like 10 seconds left and says the connection was lost.

I've tried it maybe half a dozen times now. It won't let me resume the download, and instead I have to start all over. Then it gets to the same spot, connection lost.

Should I just try later on in the day? Or is there maybe a problem with the download itself???

Seriously, it gets to the same spot every time, then stops. Did it again just now.

[regretfullySaid]

Sounds like somebody's playing a prank on you, hiding behind your computer unplugging the internets right when it's about to finish...



What if you emptied your browser cache?

[jbw]

Happened again... I'm serious, and don't call me Shirley.

There's something wrong with the download, there has to be.

It's listed on Ableton's website as being 678.9 MB, yet in Safari when downloading it shows the file as being 711.9 MB, and it's right around the 680 MB mark when the connection is lost.

[regretfullySaid]

That's why I wondered if you need to clean the Safari cache.

TRY IT I TELL YOU

[jbw]

That's why I wondered if you need to clean the Safari cache.

TRY IT I TELL YOU

Didn't work. This time stopped at 679.1 MB, which is just over the 678.9 MB ableton.com says the file should be, but under the 711.9 MB that Safari says it is.

I sent an inquiry to customer support. Hopefully they can straighten this out.

[turnitto11]

Probably won't help, but try a different browser, or go to Mcdonalds or Starbucks or someplace with free wifi and try the download. Might be worth a shot.

[jbw]

Appears the problem is on Ableton's end, which is what I suspected. Other users are having the same problem.

I know you all were dying of suspense. So there it is.

[regretfullySaid]

Damn, I was thinking it was your comp, too. Never had dl problems.
Well, at least I can sleep now. Ahhh

[jbw]

WTF man. This crap still ain't sorted out, and now it's the weekend and I get to sit here twiddling my thumbs the next few days while the folks at Ableton go and party with my six hundred muther effing dollars. This is some BS.

I rant here, to save anger getting let loose elsewhere. That is why.

[jbw]

Man, awesome. Tried to reinstall previous version and now it won't authorize, either online or off. And by awesome I mean shit.

I love bitter experiences like this. And by love I mean shit as well.

[jbw]

Ha! I defeat you evil demon monkey!

Used Time Machine to restore authorization of previous version. First time I've ever used Time Machine for anything (recent Mac convert).

Lesson here is, out of crap flowers can grow.

If only Ableton could get their mother******* **** together so easy so I could download my mother******* Suite yes I'm still pissed.

[jbw]

Okay they're just rubbing it in now. Just got an email from them... Drum roll please... Saying welcome to Live Suite!

I recommend you just ignore this thread from now on... If you're still reading this... Could get ugly... I'm talkin' dead bodies... The horror... The horror...