Wouldn't it be better if this was just done automatically? If you're on Mac and if you own Hazel and use the Mail application this can be solved (until Ableton makes this automatic). Hazel is shareware and at $29 it's not something you get just for sending crash reports, but it's very useful for other music tasks as well, like sorting samples or post-mastering file handling and I use it for automatically handling, sorting and cleaning my downloads folder. I'll be sharing those Hazel rules and Automator Workflows that are useful for other music makers.
This is how I automatically send Crash Reports to Ableton 6 hours after they're created to not disturb the music making, without doing anything but setting this up once. I created this Rule and Workflow last year when I had a period of crashes.
Create Automatic sending of Ableton Crash Reports:
- 1. Open Automator (in Applications) and Choose "Service" in the prompt, then go to "Mail" under Library in the Actions area to the left.
- 2. Create this workflow with the options "New Mail Message" and "Send Outgoing Messages, Make sure you chose the proper account if you use several:
- 3. Save the created service with the name:
- 4. In Hazel, create a new folder rule and select the folder found at "[Your User Home folder]/Library/Application Support/Ableton/Live Reports".
- 5. In the Rules area to the right click the plus sign and enter this combination of Conditions and Actions and then click OK:
Note that when selecting the workflow service you just created, you will find it in "[Your User Home folder]/Library/Services/".
Tested in OS X Mavericks 10.9.5.
