Push 2 crashing Ableton 9.5

zsklar · Post by **zsklar** » Tue Nov 03, 2015 4:22 pm

I am pulling my hair out at this point. Every time I start Ableton 9.5 with Push 2 on, it crashes immediately upon loading. I have uninstalled and reinstalled 9.5 with no luck. I went to device manager and Push 2 is seen just fine by my computer. I never had this issue with Push 1. The other strange thing is when I go into my midi control in preferences in Ableton, I can pull up Push 2 under control surfaces, but not under the input and output drop down. I have registered Push 2 at the Ableton site as well.

Anyone have any clue here? I am on a Windows 7 Pro desktop with 16 GB Ram.

login · Post by **login** » Tue Nov 03, 2015 4:56 pm

zsklar wrote:I am pulling my hair out at this point. Every time I start Ableton 9.5 with Push 2 on, it crashes immediately upon loading. I have uninstalled and reinstalled 9.5 with no luck. I went to device manager and Push 2 is seen just fine by my computer. I never had this issue with Push 1. The other strange thing is when I go into my midi control in preferences in Ableton, I can pull up Push 2 under control surfaces, but not under the input and output drop down. I have registered Push 2 at the Ableton site as well.

Anyone have any clue here? I am on a Windows 7 Pro desktop with 16 GB Ram.

Contact support, in the meantime try pluging Push1 to other USB port.

sporkles · Post by **sporkles** » Tue Nov 03, 2015 5:56 pm

How on earth did you get your hands on Push 2 so quickly, and how on earth do you expect anyone here to be in the same position?

zsklar · Post by **zsklar** » Tue Nov 03, 2015 6:31 pm

My Push 1 worked fine! It actually even upgraded the firmware I also unplugged all other controllers except Push 2 and it still crashed 9.5

I found the crash log and it's too long to post here. It's so long. I have no idea what to look for!

I've contacted Ableton tech support and got a message that it could take a few days to get back to me. I just want to get this resolved already!

I also uninstalled and reinstalled the drivers for the Push 2 with no luck.

This is NUTS! I've never ran into an issue like this that I couldn't figure out.

Anyone?

Buleriachk · Post by **Buleriachk** » Tue Nov 03, 2015 7:18 pm

I ran into problems with 9.5 when I tried to install it to a different directory than 9.2.3. Eventually I uninstalled both, cleaned the registry of anything 9.5, and then reinstalled Live 9.5. (Rebooting a lot along the process, of course).

(I kept getting the message "a serious error has occurred.. restart Ableton", and couldn't get rid of it)

I think it may have had to do with the default program being corrupted between 9.2.3 and 9.5, but I honestly don't know. In any case, 9.5 is now working, but Clyphx is toast until Stray fixes it....

dadarkman · Post by **dadarkman** » Mon Nov 09, 2015 10:42 pm

zsklar wrote:I am pulling my hair out at this point. Every time I start Ableton 9.5 with Push 2 on, it crashes immediately upon loading. I have uninstalled and reinstalled 9.5 with no luck. I went to device manager and Push 2 is seen just fine by my computer.

@zsklar Man, I am in the same exact boat with my Push 2. I have both Live 9.2.2 and 9.5 installed in different folders. They both work fine like before without a hitch when Push 2 is not connected. As soon as I connect/launch Push 2, Live 9.5 crashes and disappears!

Did you find any solution to this?

Buleriachk · Post by **Buleriachk** » Tue Nov 10, 2015 12:22 am

My crashes were fixed with the new beta (Live 9.5.1b1).
Everything is running smoothly now...

Buleriachk · Post by **Buleriachk** » Tue Nov 10, 2015 12:24 am

zsklar wrote:I am pulling my hair out at this point. Every time I start Ableton 9.5 with Push 2 on, it crashes immediately upon loading. I have uninstalled and reinstalled 9.5 with no luck. I went to device manager and Push 2 is seen just fine by my computer. I never had this issue with Push 1. The other strange thing is when I go into my midi control in preferences in Ableton, I can pull up Push 2 under control surfaces, but not under the input and output drop down. I have registered Push 2 at the Ableton site as well.

Anyone have any clue here? I am on a Windows 7 Pro desktop with 16 GB Ram.

Live 9.5 and Push 2 had serious crashes if there was a Maschine or KK vst instance in a track.
The problem is fixed in the new beta (Live 9.5.1b1)

dadarkman · Post by **dadarkman** » Tue Nov 10, 2015 1:03 am

Buleriachk wrote:
zsklar wrote:I am pulling my hair out at this point. Every time I start Ableton 9.5 with Push 2 on, it crashes immediately upon loading. I have uninstalled and reinstalled 9.5 with no luck. I went to device manager and Push 2 is seen just fine by my computer. I never had this issue with Push 1. The other strange thing is when I go into my midi control in preferences in Ableton, I can pull up Push 2 under control surfaces, but not under the input and output drop down. I have registered Push 2 at the Ableton site as well.

Anyone have any clue here? I am on a Windows 7 Pro desktop with 16 GB Ram.
Live 9.5 and Push 2 had serious crashes if there was a Maschine or KK vst instance in a track.
The problem is fixed in the new beta (Live 9.5.1b1)

Thanks for the quick answer Buleriachk. Will grab the beta!

Push 2 crashing Ableton 9.5

Push 2 crashing Ableton 9.5

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Re: Push 2 crashing Ableton 9.5