Running system sound through audio interface?

Discuss music production with Ableton Live.
Post Reply
matthewordie
Posts: 28
Joined: Thu Feb 21, 2008 4:23 pm

Running system sound through audio interface?

Post by matthewordie » Sun Feb 12, 2017 8:17 pm

I'm on Windows 10, using a Focusrite 18i8. I've been using it for my system audio as well as ableton audio out. I get a few weird things sometimes. The sound might glitch out, slow down and be come distorted or sound like the bit depth suddenly dropped.

This will usually crash ableton. I have to turn the 18i8 off and on again. System sounds will come back right away, but I'll have to restart ableton for it to come back.

It varies when it happens. Sometimes constantly sometimes I can go a day with out it happening.

miyaru
Posts: 1290
Joined: Tue Jan 10, 2017 12:08 pm
Location: The Netherlands

Re: Running system sound through audio interface?

Post by miyaru » Mon Feb 13, 2017 12:20 pm

Disable your system sounds, this will avoid the problem, at least it did it for me with my Focusrite Saffire Pro 40.
Akai Force, Soundcraft UI24R, ESI M4U eX, Reason 12, Live Suit 10, Presonus Eris E8 and Monitor Station V2, Akai MPK mini MK3, Korg N1, Yamaha RM1x & Behringer TD3MO and RD9 :mrgreen:

chrk
Posts: 1728
Joined: Mon Dec 28, 2009 5:36 pm

Re: Running system sound through audio interface?

Post by chrk » Mon Feb 13, 2017 1:07 pm

Do your samplerate and bit depth in your Live audio preferences and Windows playback device settings match?

matthewordie
Posts: 28
Joined: Thu Feb 21, 2008 4:23 pm

Re: Running system sound through audio interface?

Post by matthewordie » Mon Feb 13, 2017 1:45 pm

chrk wrote:Do your samplerate and bit depth in your Live audio preferences and Windows playback device settings match?
They do yeah. Sometimes though it will "lock" it and I can't change it in Ableton because it's set in Windows. Other times I can though.

chrk
Posts: 1728
Joined: Mon Dec 28, 2009 5:36 pm

Re: Running system sound through audio interface?

Post by chrk » Mon Feb 13, 2017 4:14 pm

matthewordie wrote:They do yeah.
There goes a possible solution. :cry:
matthewordie wrote:Sometimes though it will "lock" it and I can't change it in Ableton because it's set in Windows. Other times I can though.
The interface will lock the sample rate to the driver that is actively accessing it. You can only change the sample rate while the device is idle.
matthewordie wrote:The sound might glitch out, slow down and be come distorted or sound like the bit depth suddenly dropped.
That definitely sound like a sync problem.

Is your 18i8 a 1st or 2nd generation model, latest drivers? Have you talked to Focusrite's support yet?

And are you running any other software that uses ASIO drivers?

matthewordie
Posts: 28
Joined: Thu Feb 21, 2008 4:23 pm

Re: Running system sound through audio interface?

Post by matthewordie » Mon Feb 13, 2017 5:37 pm

chrk wrote:Is your 18i8 a 1st or 2nd generation model, latest drivers? Have you talked to Focusrite's support yet?

And are you running any other software that uses ASIO drivers?
It's a 1st gen, the drivers are up to date. Unfortunately they haven't updated them in a while. I've also tried with Asio4All as well. Similar issues. I am not running any software that uses Asio that I'm aware of.

Mostly what I'm doing is playing in Ableton and on my other monitor I have youtube tutorials up and such. I tried running my computers speaker out into an input on my audio interface. This actually works BUT I get that weird issue where there's no bass or vocals in stuff. Any idea what causes that?

fishmonkey
Posts: 4479
Joined: Wed Oct 24, 2007 4:50 am

Re: Running system sound through audio interface?

Post by fishmonkey » Mon Feb 13, 2017 10:09 pm

matthewordie wrote:I tried running my computers speaker out into an input on my audio interface. This actually works BUT I get that weird issue where there's no bass or vocals in stuff. Any idea what causes that?
sounds like you have one of the channels out of phase, which is cancelling out the mono parts of the sound.

chrk
Posts: 1728
Joined: Mon Dec 28, 2009 5:36 pm

Re: Running system sound through audio interface?

Post by chrk » Tue Feb 14, 2017 10:30 am

matthewordie wrote:I tried running my computers speaker out into an input on my audio interface. This actually works BUT I get that weird issue where there's no bass or vocals in stuff. Any idea what causes that?
Are you using a stereo adapter (3.5 to 6.5 mm TRS) for that? Then you'd be sending a stereo signal to a balanced mono input. Channel identical information cancels out, and vox and bass are typically in the centre.

matthewordie
Posts: 28
Joined: Thu Feb 21, 2008 4:23 pm

Re: Running system sound through audio interface?

Post by matthewordie » Tue Feb 14, 2017 1:59 pm

chrk wrote:
matthewordie wrote:I tried running my computers speaker out into an input on my audio interface. This actually works BUT I get that weird issue where there's no bass or vocals in stuff. Any idea what causes that?
Are you using a stereo adapter (3.5 to 6.5 mm TRS) for that? Then you'd be sending a stereo signal to a balanced mono input. Channel identical information cancels out, and vox and bass are typically in the centre.

I am, is there a better way of doing that? A specific type of cable or adapter?

chrk
Posts: 1728
Joined: Mon Dec 28, 2009 5:36 pm

Re: Running system sound through audio interface?

Post by chrk » Tue Feb 14, 2017 3:06 pm

The Scarlett's input are mono, so you need to feed your stereo singal into two of them: stereo 3.5 to two TS 6.5

Like these: Cordial CFY 0,9 WPP - Thomann UK - They come in other lengths, you need to see which suits your setup. Since it's an unbalanced connection shorter cable runs are better.

matthewordie
Posts: 28
Joined: Thu Feb 21, 2008 4:23 pm

Re: Running system sound through audio interface?

Post by matthewordie » Tue Feb 14, 2017 3:15 pm

chrk wrote:The Scarlett's input are mono, so you need to feed your stereo singal into two of them: stereo 3.5 to two TS 6.5

Like these: Cordial CFY 0,9 WPP - Thomann UK - They come in other lengths, you need to see which suits your setup. Since it's an unbalanced connection shorter cable runs are better.

That makes sense, thanks for the link!

Post Reply