Audio Track Levels (Left and Right)

[waxings]

I am new to Ableton and recording. I have a Kemper Profiler going into my Audio Interface. What I am seeing is that the left channel is higher then the right channel when nothing is being played. The are not both set at the same level. I can back down the gain on the audio device but the both move down but they are still off. Is this normal? From what I have seen in the past both L & R channels are the same. When I play the guitar the are they are at the same level until it is resting again. Then the left is higher again.

Sorry if this questions seems basic but I cant seem to figure out what is going on. Maybe it is normal.

[Tarekith]

Does this happen with a blank preset loaded on the Kemper too?

I’m just wondering if maybe there’s some stero effect putting out a louder background hiss on one channel than the other.

[fishmonkey]

other troubleshooting steps include swapping the cables, and trying different inputs on your audio interface...

[waxings]

I will look at what profile but Im thinking it is all of them. Im using some Yamaha HS8's and I cant hear it but I can see its there. I will try to swap out some cables too.