Live 10 authorization impossible, coming from Beta

Discussion of music production, audio, equipment and any related topics, either with or without Ableton Live
chapelier fou
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Live 10 authorization impossible, coming from Beta

Post by chapelier fou » Tue Feb 06, 2018 8:38 am

When i try to authorize Live 10.0.1, the Ableton website selects the Beta version instead, and just reauthorizes the Beta.
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
iMac 27" Retina i5 3,2 GHz OS 10.11.3 L10.0.1 M4L.

scheffkoch
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Re: Live 10 authorization impossible, coming from Beta

Post by scheffkoch » Tue Feb 06, 2018 8:45 am

...maybe because 10 isn't out officially?...i'm not on the beta and when i log in i can't see a download link for 10 yet...
macbook pro late 2016, osx 10.13.6, rme multiface via sonnet thunderbolt expresscard adapter + thunderbolt to usb-c adapter, ableton live 10.0.1, push 2, komplete 9, maschine 2.7.6, touchable

chapelier fou
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Re: Live 10 authorization impossible, coming from Beta

Post by chapelier fou » Tue Feb 06, 2018 8:45 am

Offline authorization worked.
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
iMac 27" Retina i5 3,2 GHz OS 10.11.3 L10.0.1 M4L.

chapelier fou
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Re: Live 10 authorization impossible, coming from Beta

Post by chapelier fou » Tue Feb 06, 2018 8:46 am

scheffkoch wrote:...maybe because 10 isn't out officially?...i'm not on the beta and when i log in i can't see a download link for 10 yet...
I did receive a mail with a link to the installer, so i guess it's official !
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
iMac 27" Retina i5 3,2 GHz OS 10.11.3 L10.0.1 M4L.

biestyboy
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Re: Live 10 authorization impossible, coming from Beta

Post by biestyboy » Tue Feb 06, 2018 9:12 am

chapelier fou wrote:
scheffkoch wrote:...maybe because 10 isn't out officially?...i'm not on the beta and when i log in i can't see a download link for 10 yet...
I did receive a mail with a link to the installer, so i guess it's official !
Lucky you! I've yet to receive mine. Was there much downloading involved?
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Tuur
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Re: Live 10 authorization impossible, coming from Beta

Post by Tuur » Tue Feb 06, 2018 10:01 am

Got mine too. No need to clean install? It just overwrites the beta?

spanktron
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Re: Live 10 authorization impossible, coming from Beta

Post by spanktron » Tue Feb 06, 2018 10:05 am

Tuur wrote:Got mine too. No need to clean install? It just overwrites the beta?

Live never overwrites previous versions. You don`t need a clean install since it is independent from each other but it`s more foolproof to then erase the old version

i have the "quicksilver" launch app and i sometimes when in a hurry open the wrong version of Live. So i erased the old ones and voila!

Tuur
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Re: Live 10 authorization impossible, coming from Beta

Post by Tuur » Tue Feb 06, 2018 10:32 am

Well, that might be the case, but authorization of the new version did try to open the Beta (on Mac).

After removing the Beta the authorization process worked fine.

Just in case other peeps are running into the same problem...

spanktron
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Re: Live 10 authorization impossible, coming from Beta

Post by spanktron » Tue Feb 06, 2018 10:44 am

Tuur wrote:Well, that might be the case, but authorization of the new version did try to open the Beta (on Mac).

After removing the Beta the authorization process worked fine.

Just in case other peeps are running into the same problem...
I ran into the problem too but went to offline solution-authorisation

I find it best to make an Offline authorisation cause this way you have time and a cool head to see if you will miss something or are rushing.

But thats only imho

chapelier fou
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Re: Live 10 authorization impossible, coming from Beta

Post by chapelier fou » Tue Feb 06, 2018 10:51 am

Beta still installed. So far so good with the official version. Just recorded two songs this morning with no problem.
MacBook Pro 13" Retina i7 2.8 GHz OS 10.13, L10.0.1, M4L.
iMac 27" Retina i5 3,2 GHz OS 10.11.3 L10.0.1 M4L.

leiffang
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Re: Live 10 authorization impossible, coming from Beta

Post by leiffang » Tue Feb 06, 2018 9:46 pm

mine was opening ableton 9 ??????

Razz CE
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Re: Live 10 authorization impossible, coming from Beta

Post by Razz CE » Tue Feb 06, 2018 11:11 pm

On Windows 10, whatever license file Live downloads from Ableton.com opens a dialog that asks which program I want to use to open it. It did suggest Live 10 Beta as the top choice.

But as was stated already, if you're having problems with it opening the wrong version, offline auth lets you do it from inside whatever version of Live you're authorizing so that should resolve it.
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kitekrazy
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Re: Live 10 authorization impossible, coming from Beta

Post by kitekrazy » Wed Feb 07, 2018 4:37 am

spanktron wrote:
Tuur wrote:Got mine too. No need to clean install? It just overwrites the beta?

Live never overwrites previous versions. You don`t need a clean install since it is independent from each other but it`s more foolproof to then erase the old version

i have the "quicksilver" launch app and i sometimes when in a hurry open the wrong version of Live. So i erased the old ones and voila!
Yes it does. I would probably have 20 versions of Live if it didn't.

spanktron
Posts: 136
Joined: Wed Feb 17, 2010 5:17 pm

Re: Live 10 authorization impossible, coming from Beta

Post by spanktron » Wed Feb 07, 2018 9:40 am

kitekrazy wrote:
spanktron wrote:
Tuur wrote:Got mine too. No need to clean install? It just overwrites the beta?

Live never overwrites previous versions. You don`t need a clean install since it is independent from each other but it`s more foolproof to then erase the old version

i have the "quicksilver" launch app and i sometimes when in a hurry open the wrong version of Live. So i erased the old ones and voila!
Yes it does. I would probably have 20 versions of Live if it didn't.
Don't know on what Os you are but on Osx it never overwrites older versions. By "Versions" I don't mean Updates in a Version like 9.1 , 9.2 , 9.3 etc
I mean Program Versions as in Live 8 will not overwrite Live 9, Live 10 etc So when i installed 10 yesterday i had 9, 10beta and 10 simultaneously on my laptop.

Tarekith
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Re: Live 10 authorization impossible, coming from Beta

Post by Tarekith » Wed Feb 07, 2018 3:06 pm

You can just delete the beta version of the app before you authorize too. The last beta is identical to the release version, so it should be no problem.

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