Sometimes Impossible to start Live

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Credo
Posts: 247
Joined: Tue Dec 10, 2002 8:19 pm
Location: Sweden

Sometimes Impossible to start Live

Post by Credo » Wed Jun 25, 2003 8:28 am

I run Live 2.03 on Mac OS X 10.2

Sometimes, like yeasterday, I get an error message while trying to start Live.
The fourth time I tried Live started, but crashed again when trying to load a set. The message was the same everytime.

The message (in Swedish, since I have a Swedish speaking OS) says something like:

"Live has suddenly terminated, no other programs has been affected..."

I started a lot of other programs, including Reason, without any problem.

I have run Live 2.03 since it was released and this behaviour has happened a few times, but normaly stops after rebooting.

This is not acceptable, whatever the reason.

C

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Wed Jun 25, 2003 11:34 pm

Hi Credo,

sounds somehow strange because it happens "just" sometimes.
Because you're on OS X you could send me system crash log of Live together with Live's own log file (has nothing todo with the system crash log of OS X). Live's log is located under ".../Preferences/Ableton/Live 2.0.3/Preferences/Log.txt".

Feel free to ask me if you don't know how to find or to enable OS X crash logs.

regards,
Alex

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