letter for live company

1296 · Post by **1296** » Mon Jun 16, 2003 12:20 pm

Dear sir
i'm a user of ableton live.because i was intsall many time for my computer.i never know have limit time to install Challenge key.why i do many time.because my harddisk have problem i change it.after i upgrade to 2.03 but not nice to rewire my motu DP3 evertime.then i re use 1.5 after i buy ATA-133 Raid card for harddisk.but the raid disk too fast then my audio file.have crash sound off course need to install ton of time to try the best way.today i got back use ATA-66 Raid card.the crash sound fix.but i can't use my ableton live 1.5.is really sick for me.ableton live is really important for me.i hope u can help my problem.i'm not a fake user.i introduct this program to my friend they use acid.pls help me thxs..

*my english not so good.i hope u can understand what i'm say.*

thxs

Post by **Alex** » Tue Jun 17, 2003 9:25 pm

Hi 1296,

please contact our support ([email protected]) concerning such problems.

regards,
Alex

1296 · Post by **1296** » Wed Jun 18, 2003 7:54 am

i mail to them over a week still not reply.

are my live project can't use it now.i hope they can help me.thxs

kleine · Post by **kleine** » Wed Jun 18, 2003 10:03 am

Hello,

If you don´t recieve a reply from me, please resend your mail.
Please include your serial/challenge Codes if there are unlock problems.
Best,
Ch. Kleine

1296 · Post by **1296** » Sat Jun 21, 2003 10:10 pm

Hello kleine
i mail to u& send PM to u already.pls check it &reply soon thxs

1296 · Post by **1296** » Wed Jun 25, 2003 10:08 pm

what wrong of this company?are u too busy for sell?but lazy for user support?

i mail &pm still not help me.i just only can say"damm"i should tell all people keep use ACID-don't try live.

really angry

kleine · Post by **kleine** » Thu Jun 26, 2003 8:34 am

Dear 1296,

For whatever reason, i don´t have mails from you, so please mail again to [email protected].

regards,
Ch. Kleine

kleine · Post by **kleine** » Thu Jun 26, 2003 8:45 am

B.t.w.: mails to the e-mail account you used for registration on this board are bounced back....

Best,
Ch. Kleine