Mac Mini 2020 Magic Mouse disconnects using LINK

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El Jeffe
Posts: 4
Joined: Mon Jul 20, 2020 10:26 pm

Mac Mini 2020 Magic Mouse disconnects using LINK

Post by El Jeffe » Mon Jul 20, 2020 10:41 pm

As the title says..I bought a new Mac and have the common issue of mouse losing connection.

I have tried everything:
Different mouse
Check/clean battery and terminals
DeBug and reset all bluetooth devices
Delete bluetooth prefs
Change USB hub and all USB cables now have ferrite beads

One thing I notice it is much more frequent when using LINK. Quite often coinciding precisely with stopping transport.
I have read speculation the wifi is interfering with bluetooth.
I am about to return it but still hopeful there is a fix.

ctspell
Posts: 26
Joined: Wed Feb 15, 2012 9:35 pm

Re: Mac Mini 2020 Magic Mouse disconnects using LINK

Post by ctspell » Tue Jul 21, 2020 7:53 am

I had the same problem, solved it by switching from 2.4 ghz wifi to 5 ghz wifi.

El Jeffe
Posts: 4
Joined: Mon Jul 20, 2020 10:26 pm

Re: Mac Mini 2020 Magic Mouse disconnects using LINK

Post by El Jeffe » Tue Jul 21, 2020 11:34 pm

Good tip! Easier said than done. Contacting ISP to get them to replace the old 2.4 GHz only hunk of junk.

Mouse disconnected twice while typing this!

iWilk
Posts: 9
Joined: Fri May 10, 2013 12:08 am
Location: California

Re: Mac Mini 2020 Magic Mouse disconnects using LINK

Post by iWilk » Thu Jul 23, 2020 11:36 pm

Same Mac, same issue with a Magic Trackpad. I'm on 5g wifi. Apparently it's a common problem. If you google Mac mini 2018 bluetooth issues you'll see what I mean.
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El Jeffe
Posts: 4
Joined: Mon Jul 20, 2020 10:26 pm

Re: Mac Mini 2020 Magic Mouse disconnects using LINK

Post by El Jeffe » Wed Sep 30, 2020 3:29 pm

It took weeks and hours on the phone to get a new router from my ISP. Happy to say the effort paid off. Since switching to 5G I have not had a single mouse disconnect. Network is faster too. :D
Thanks for the tip!

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