HELP!!!!!!! HELP!!!!!!! HELP!!!!!!!

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egansenker
Posts: 5
Joined: Sat Oct 08, 2005 4:50 am
Location: Philadelphia

HELP!!!!!!! HELP!!!!!!! HELP!!!!!!!

Post by egansenker » Sat Oct 08, 2005 4:56 am

I have live 4 for mac, I downloaded the live 5 trial and now both of them crash at start-up. I have tried repairing file permissions and I keep being told that nothing is wrong. Tried everything I can think of and I am now going on 12 hours of this someone please help I'm going to Jump. Im using OS 10.3.9 if that helps

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Sat Oct 08, 2005 10:31 am

Hi egansenker,

please send me the log file of Live 4 and Live 5 and also the system crash log.
If possible you could compress these file using zip before sending.

"~/Library/Logs/CrashReporter/Live.crash.log"
"~/Library/Preferences/Ableton/Live 4.1.4/Log.txt"
"~/Library/Preferences/Ableton/Live 5.0.2/Log.txt"

regards,
Alex

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