Error: "This license belongs to another account."

[an_alien]

Hey everyone!

As we all know Ableton had some trouble with their servers the last days. After fixing it I´m not able to work with my Ableton - Live Trial Version properly. It tells me "This license belongs to another account..." and I can´t save and export anymore.
I tried to delete the whole program, load a new Version from the Ableton Homepage and reinstall it, but I do not come to a solution. It always shows me the same error.

My System:
Mac mini with a M1 Chip
Ableton - Live Trial Version

I would be thankfull if anyone could help me out!

Thank you in advance and all the best wishes!

[Tarekith]

You’ll need to contact support@ableton.com, no one here has the ability to solve this for you I’m afraid.

[an_alien]

You’ll need to contact support@ableton.com, no one here has the ability to solve this for you I’m afraid.

Thank you Tarekith! Yes, I was shure nobody can solve it here. The more I was interessted if more people have the same Problem and maybe got a solution, or maybe it is an error on the Ableton-Servers again...

I already contacted the support, but have no answer till now, so i thought they might be in trouble and got no time...

Thank you anyway! Cheers!

[Creature Lurkin]

You’ll need to contact support@ableton.com, no one here has the ability to solve this for you I’m afraid.

Thank you Tarekith! Yes, I was shure nobody can solve it here. The more I was interessted if more people have the same Problem and maybe got a solution, or maybe it is an error on the Ableton-Servers again...

I already contacted the support, but have no answer till now, so i thought they might be in trouble and got no time...

Thank you anyway! Cheers!

Support is insanely slow right now (took me a month to get a response), hopefully they get back to you soon and get you back up an rocking.